Tajima Software

all messages by user

4/14/2020 Topic: Lettering thickness Tajima Software Administrator	slong4 wrote: the width of the lettering is what seems thinner throughout the whole letter. This includes all letters and characters. Thank you Thanks Slong4. We think it may be caused by a change in the global recipe settings, but would need to know more information to confirm this. We have sent you a Private Message to request information so we can contact you and assist further.
4/17/2020 Topic: Vector File/CorelDraw compatibility Tajima Software Administrator	kariluconfeccoes wrote: Ola tenho um problema parecido com o de vcs tenho o corel x7 recorto e colo no dg15 mas não vem com a mesma qualidade de quando uso o DrawFusion tem como melhorar o vetor quando copio o desenho do corel Olá kariluconfeccoes, Você poderia nos enviar uma mensagem privada com o (s) arquivo (s) que você está tentando usar que estão aparecendo em qualidade inferior ao esperado?
4/27/2020 Topic: DG16 Maintenance Release v7290 Is Now Available! Tajima Software Administrator	A new maintenance release is now available for Tajima DG16 by Pulse! Download it today from the PulseCloud download page: https://cloud.pulsemicro.com/Download Maintenance Release Highlights: Patches Tool has a new Start/Stop Position Setting. Varying bean repeats can now be applied to run stitch segments. Multiply Designs feature now supports various placement settings. Multiple letters can now be edited simultaneously. Added option to include Inside Lock Stitch setting for Lettering. New function added to export all Unicode values of characters from TrueType fonts. TCF file type now supports file export to laser bridge machines. Various stability improvements. Many more changes have been made as well, which you can see by clicking the Detailed Change List on PulseCloud or downloading the attachment here.
4/28/2020 Topic: Working Remotely with PulseCloud Tajima Software Administrator	The business world has been changing rapidly in the past decade with new technology constantly improving the productivity of individuals and organizations. Recently however, many workplaces have been required to enact strict physical distancing measures and/or work from home policies to combat the spread of the COVID-19 virus. Staying safe and healthy is always the top priority, but we understand that this quick change can be difficult to adjust to when part of your business requires a physical presence. As a Tajima DG16 by Pulse user, you have access to our PulseCloud web service. We thought now would be a good time to remind you of ways in which PulseCloud can help you maintain cohesion within your organization while employees may be working remotely, or otherwise separated from their teams. Connecting your machines through PulseCloud enables you to send designs to the machine queue remotely via a phone, tablet, laptop or PC. It also allows you to manage the design queue and see basic reporting information of designs in production. How to connect machines to PulseCloud: 1. Ensure that Design Spooler is running. - This starts automatically if your DG security device is connected when the computer boots up. - If it's not running already, click the Windows Start button and begin typing "Start Designer Spooler" to see the command. 2. Open Tajima DG16 by Pulse (instructions also apply to DG15). - If prompted, log in or register for a PulseCloud account. Have your DG16 security device number available for new registrations. - If prompted, approve the request for Write Permissions. 3. Open your web browser and go to: cloud.pulsemicro.com - Log into your PulseCloud account. 4. Click on your username in the top right corner and select "Access Keys" from the drop down menu. - Copy the top Access Key. 5. Open Tajima DG16 by Pulse and go to Tools -> Spooler Settings. - Check off all the options under "PulseCloud Settings" and paste your key in the Access Key field. Press Apply and then OK to save the changes. 6. To confirm that the machines are being found by DG, go to Tools -> Machine Settings to see if they are listed. At this point, setup is complete, and you will be able to send designs you have uploaded to the machine queue via the PulseCloud website. To do this, go to the Files page on cloud.pulsemicro.com and click on a file name to select it. In the window that appears, click on the Machines tab and then select "Send Design" beside the desired embroidery machine. The file should be added to the design queue and is ready to be opened on your Tajima embroidery machine. Starting an 'Organization' in PulseCloud Collaboration between team members is always important to run a successful business, but working remotely introduces a few additional challenges to team cohesion that you may not have experienced before this. While file management may not have been the first item that came to mind when suddenly shifting to a physically distanced workspace, doing it properly can prevent many avoidable headaches and mistakes in the future. PulseCloud Organizations allow multiple accounts to share access to the same embroidery designs and machine connections, so that any changes one user makes are instantly available to all team members. Each account in an Organization can: · Create new designs and personalizations using the PulseCloud web designer (DG16 required) · Upload PXF designs created within Tajima DG by Pulse · Comment on specific designs · Add before/after sewing instructions that will be displayed to machine operators (DG16 and Tajima embroidery machine required) · Share designs to social media accounts · Send designs remotely to any connected embroidery machine queue (Tajima embroidery machine required) If you would like to form a PulseCloud Organization, please contact your local Pulse Distributor to begin the process. You will need to provide them with a unique name for your Organization, as well as the account names and security device numbers of your team members. Fees may apply. We at Pulse hope you stay healthy and safe and that PulseCloud can help you continue to be productive, even when keeping distanced.
5/6/2020 Topic: 3D Shadow fill font Tajima Software Administrator	Hello, The 3D Shadow Fill font should be in your font list if you are using DG16 or DG15. Type 3D and it should appear if you have it. If you are using an older version of DG/ML and you do not have the font, you may be able to purchase it from your local Pulse distributor.
5/15/2020 Topic: APPLIQUE Tajima Software Administrator	Hello, We recommend contacting your local Pulse distributor for training assistance. They will be able to go through the full process with you to determine how to get your desired outcome.
5/20/2020 Topic: DG16 Maintenance Release v7290 Is Now Available! Tajima Software Administrator	winningconcepts wrote: How do you add the new fonts? Installed the update, fonts did not show up. Hello, Which fonts are you referring to? The Block 2 Comp Light, Casual New, and Condensed Serif New should be available to you now if you have installed the latest version of Tajima DG16 by Pulse. The Sweat Pea font is available for purchase.
6/8/2020 Topic: bugs bugs bugs and more bugs Tajima Software Administrator	Hello promoprintstore, We're very sorry that the experience you have had with our software has not matched your expectations so far. We would like to work together with you and your local Pulse distributor to improve this. Could you please send us a private message with your name, country, and contact information (email and/or phone number) where we can reach you?
6/9/2020 Topic: Using the Head Group Management Option in DG16 Tajima Software Administrator	Roland from Pulse explains how to use the Head Grouping tool in Tajima DG16 by Pulse to create a large repeating design that is sewn out by a multi-head Tajima machine:
6/10/2020 Topic: New Fonts Tajima Software Administrator	QueenStitch wrote: Hi, how do I access the new fonts in the newest update? I downloaded the update, but I don't see the new fonts or the Emoji tool. The Condensed Serif New font, Industrial Script New font, and Casual New (displays as "Casual") fonts should appear in the dropdown selection list after installing the latest version of Tajima DG16 by Pulse. If they are not, you may want to try resetting your workspace, or if that doesn't work, you could try uninstalling the program and then reinstalling the latest version again fresh. The Block 2 Comp Light font will not appear in DG16 currently. It was not added to the latest maintenance release so there is an error in the Changes document unfortunately. The Emoji Tool is called "Import Emoji" and it can be found in the light blue Personalization Flyout. By default, DG16 will display WordIT here, but if you click and hold on that tool, you will see the Import Emoji option in the menu that appears. edited by PulseMicro on 6/10/2020
6/15/2020 Topic: Software performance Tajima Software Administrator	Hello Rui Martins, Is there a specific task you are doing in DG16 that you feel is leading to a performance slowdown?
6/15/2020 Topic: New Fonts Tajima Software Administrator	The Embroidery Stitch wrote: I had finally found the emoji tool. As far as the fonts, I was specifically looking for the blended fonts. The Blended fonts are not included with any level of Tajima DG16 by Pulse by default, but can optionally be purchased through your local Pulse distributor. There is a Blended Fonts pack available, or it's possible to buy them one at a time if you only want one or two of them.
6/15/2020 Topic: copy and paste with zoom Tajima Software Administrator	Hello, Thanks for providing feedback on this. In the next maintenance release for Tajima DG16 by Pulse, this function will be updated.
6/23/2020 Topic: How Do You Handle Over 1000 Embroidery Machines? Tajima Software Administrator	When you have over 1000 embroidery machines, you NEED to have an easy to operate and manage system to keep production flowing. This is where the close partnership between #Tajima machines and PulseID Automation really shines. If you don't have over 1000 embroidery machines yet, then PulseID Automation is the way to get there. Take an inside look at a very large embroidery operation with Hirsch to see how it all works!
7/20/2020 Topic: Software shuting down Tajima Software Administrator	Are you able to add information such as which DG16 version you are using? Have you updated to the latest version: 16.1.2.7290
7/29/2020 Topic: DG16 - Digitizing 3D Foam Designs for Caps Tajima Software Administrator	In this video, Roland goes through the full process of digitizing a design that will be embroidered on a cap using 3D foam effects. Learn about the best practices and settings when embroidering with 3D foam to ensure a clean looking end result!
8/11/2020 Topic: DG16 - Digitizing 3D Foam Designs for Caps Tajima Software Administrator	Km Amir Hossain wrote: good morning. pls advice me. DG15 by pulse possible to update DG16 by pulse ??? Hello KM Amir Hossain, To upgrade from DG15 to DG16, please contact your local Pulse distributor. Some distributors may offer trade up discounts for existing customers so that they can move to the latest DG software.
8/20/2020 Topic: Unlocking all layers causes crash Tajima Software Administrator	Hello tom, Thank you for your bug report with the instructions and an example file to reproduce the issue. Our team will review this information to see if it will happen for us as well.
8/20/2020 Topic: Save layer lock and visibility status Tajima Software Administrator	Thank you for your feature request tom. This has been passed on to our DG team to review.
8/24/2020 Topic: Quick Access Toolbar not working correctly Tajima Software Administrator	Hello tom, This issue has been fixed in the latest DG16 official version. We suggest downloading 16.1.2.7290 from PulseCloud to get the latest update, which includes a large number of bug fixes and some new features as well.

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