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PulseMicro
PulseMicro
Administrator
Posts: 387


6/8/2020
PulseMicro
PulseMicro
Administrator
Posts: 387
Hello promoprintstore,

We're very sorry that the experience you have had with our software has not matched your expectations so far. We would like to work together with you and your local Pulse distributor to improve this.

Could you please send us a private message with your name, country, and contact information (email and/or phone number) where we can reach you?
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promoprintstore
promoprintstore
Posts: 9


8/26/2020
promoprintstore
promoprintstore
Posts: 9
when did you get a master update before the DG16. The program only has errors. crashes and works slowly in 3d mode and makes it almost impossible to work properly with it. in addition, the program just keeps doing a shout down without error messages. I will have it checked by my lawyer and return the purchase price.
this is the worst program I've had in my life. and always this your computer has problems there are already over 50 customers writing the same problem. and one has even been writing for a year and you don't care.
edited by promoprintstore on 8/26/2020
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najcom
najcom
Posts: 3


4/26/2022
najcom
najcom
Posts: 3
Hello
I have a problem with new version of Tajima DG16 by Pulse 16.5.0.7616.
When I try to output file to the disk some error appear
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PulseMicro
PulseMicro
Administrator
Posts: 387


4/26/2022
PulseMicro
PulseMicro
Administrator
Posts: 387
Thank you for the report, we will investigate the error.
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PulseMicro
PulseMicro
Administrator
Posts: 387


4/26/2022
PulseMicro
PulseMicro
Administrator
Posts: 387
Please see below for a temporary workaround:

File > Save As
Change the save location to USB (or whatever is desired)
Change the file type to DST
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