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4 days ago Topic: Multiple Tools Missing TheFinishingTouch Posts: 16	TheFinishingTouch Posts: 16 Topic: Multiple Tools Missing We don't have 14, but in 16 under the "TOOL" tab there are "User Settings", "Customize Tools" and "Restore Default Workspace". Under the "VIEW" tab there is "Toolbars and Docking Windows". Perhaps 14 has something similar. You could check there to see if something inadvertently got shut off.

4 days ago Topic: Multiple Tools Missing boiler Posts: 1	boiler Posts: 1 Topic: Multiple Tools Missing I am attempting to remove overlapping stitches and am missing the EXCLUDE tool, along with several others. Working in Pulse 14. Any suggestions?

14 days ago Topic: Can't pull up my Files Tajima Software Administrator Posts: 502	Tajima Software Administrator Posts: 502 Topic: Can't pull up my Files @CrazyFrog, Thank you for the information. We will send you a direct message.

14 days ago Topic: Can't pull up my Files CrazyFrog Posts: 5	CrazyFrog Posts: 5 Topic: Can't pull up my Files Thank you for your Reply ... I have DG16

14 days ago Topic: Icons showing in File explorer, not thumbnail ahoops Posts: 2	ahoops Posts: 2 Topic: Icons showing in File explorer, not thumbnail Windows 11 Pro, 24H2 17.0.0.8026 So far the only account that can see the thumbnail properly are local admins, but we'd prefer not to grant those permissions if at all possible.

16 days ago Topic: Icons showing in File explorer, not thumbnail pulse_keri40 Posts: 10	pulse_keri40 Posts: 10 Topic: Icons showing in File explorer, not thumbnail Hi, What version of Windows do you have? What is the version of DG? Was icon preview for DSTs working before? Thank you Keri

17 days ago Topic: Can't pull up my Files Tajima Software Administrator Posts: 502	Tajima Software Administrator Posts: 502 Topic: Can't pull up my Files Hi CrazyFrog, could you please provide your version and level of DG?

20 days ago Topic: Can't pull up my Files CrazyFrog Posts: 5	CrazyFrog Posts: 5 Topic: Can't pull up my Files Hiya Guy's once I Sign into Pulse Cloud ... Clicking on Files all I get is the below message & I can't retrieve any files at all ...

27 days ago Topic: Tajima Software Social Feeds Tajima Software Administrator Posts: 502	Tajima Software Administrator Posts: 502 Topic: Tajima Software Social Feeds Find and follow us at: YouTube: https://www.youtube.com/@tajimasoftware Instagram: https://www.instagram.com/tajimasoftware Facebook: https://www.facebook.com/tajimasoftware LinkedIn: https://www.linkedin.com/company/tajimasoftware

2/24/2025 Topic: Icons showing in File explorer, not thumbnail ahoops Posts: 2	ahoops Posts: 2 Topic: Icons showing in File explorer, not thumbnail Some of our users aren't able to see the thumbnail when viewing .dst files in file explorer while others are. We would like for everyone to be able to see the thumbnail of what the .dst is without having to open it first. I believe I have all the settings correct (based on what Windows 11 recommends) but I can't seem to get it to work. Is there a requirement that the user must be a local admin? edited by ahoops on 2/24/2025 edited by ahoops on 2/24/2025

2/20/2025 Topic: Looking for a better font - tips to make cleaner izšuvums.lv Posts: 13	izšuvums.lv Posts: 13 Topic: Looking for a better font - tips to make cleaner Hillhouse wrote: This is very helpful. I might be crazy or maybe I do not know how to locate it but I can not find the BREAKUP command nor does that shortcut work. I have DG 16 but maybe I need a different version? Attached is what I am seeing in my program The Combine and Breakup tool are available at the Illustrator Extreme level and above. . If the Breakup tool is not available to you, I have another idea on how to move the dot above the "i." I see that the Vertex Select tool (Shortcut - N) is available to you. . Do the same steps: break the text into segments, then select the letter "i" or "j." Now, choose the Vertex Select tool (N). Use this tool to select the ENTIRE dot above the "i." Only now you are selecting not the object itself, but the nodes. So, hold down the left mouse button and select all the nodes of the dot in the letter "i." The object's node color will change from red to yellow. Using Vertex Select, you can move the entire object wherever you need. . However, with this method, you won’t be able to remove the jump stitch if there is one, meaning you won’t be able to add a trim.

2/18/2025 Topic: Looking for a better font - tips to make cleaner Hillhouse Posts: 7	Hillhouse Posts: 7 Topic: Looking for a better font - tips to make cleaner This is very helpful. I might be crazy or maybe I do not know how to locate it but I can not find the BREAKUP command nor does that shortcut work. I have DG 16 but maybe I need a different version? Attached is what I am seeing in my program

2/12/2025 Topic: Looking for a better font - tips to make cleaner izšuvums.lv Posts: 13	izšuvums.lv Posts: 13 Topic: Looking for a better font - tips to make cleaner Hillhouse wrote: Would you be able to explain how you move the "dots up for me? That is an issue I am having as well. We got our fonts to look better but still having some issues with i's and j's Secondly, would there be a way to take the New Block font and make a copy of it, edit the i's and j's so that it is automatically setup like this every time? I have been trying to find resources on creating my own font. Anyone have suggestions? To increase the spacing between letters, use the setting: Segments settings → Text → General → Letter spacing. To edit each letter individually, you need to break the text into segments: Right-click on the text object → Process → Text to Segments. After this, in Sequence View, you will see that each letter is now separate. However, the letters i and j will still be together with their dots. You need to select the letter i or j and perform a Breakup (Ctrl + K). This will separate the dot from the main body of the letter, allowing you to move or delete it. Unfortunately, this process cannot be done automatically. Also, internal fonts in DG cannot be edited. You can create a font from scratch in DG using any TrueType font with the built-in tool: Manage → Fonts → New. However, this feature is only available in Maestro versions of DG. edited by izšuvums.lv on 2/12/2025 edited by izšuvums.lv on 2/12/2025

2/10/2025 Topic: Looking for a better font - tips to make cleaner Hillhouse Posts: 7	Hillhouse Posts: 7 Topic: Looking for a better font - tips to make cleaner dluxedivegear wrote: I also have issues with 'i' and 'j' from time to time, but I adjust the dots manually if they are too close. As for TrueType fonts, the conversion from Fill to Satin stitch doesn't take long; it only requires adjusting the stitch angles occasionally. For vertical alignment, I mainly use German Block New.. The dots, by the way, are positioned higher in this font and, when vertically aligned, they are well-trimmed on the sides. Would you be able to explain how you move the "dots up for me? That is an issue I am having as well. We got our fonts to look better but still having some issues with i's and j's Secondly, would there be a way to take the New Block font and make a copy of it, edit the i's and j's so that it is automatically setup like this every time? I have been trying to find resources on creating my own font. Anyone have suggestions?

1/31/2025 Topic: Script Errors for PulseCloud on New Computer IMAIND Posts: 1	IMAIND Posts: 1 Topic: Script Errors for PulseCloud on New Computer tengo un error de scrip

1/30/2025 Topic: Presets are not saving izšuvums.lv Posts: 13	izšuvums.lv Posts: 13 Topic: Presets are not saving Thank you very much! Now everything works just as I wanted! Tajima Software wrote: Hi izšuvums.lv. Presets are saved per design by default. To make your preset always show when starting a new design, please use the following instructions: 1. Open the "Manage" tab from the top toolbar. 2. Select "Presets". 3. Update the top dropdown menu from "Presets" to "Preset Sets". 4: Select "Basics" and then "Open". 5: Select the presets you would like to be available in future designs. 6: Save and close the tab. After following these steps your presets will be added to your default list. edited by Tajima Software on 1/29/2025

1/29/2025 Topic: Presets are not saving Tajima Software Administrator Posts: 502	Tajima Software Administrator Posts: 502 Topic: Presets are not saving Hi izšuvums.lv. Presets are saved per design by default. To make your preset always show when starting a new design, please use the following instructions: 1. Open the "Manage" tab from the top toolbar. 2. Select "Presets". 3. Update the top dropdown menu from "Presets" to "Preset Sets". 4: Select "Basics" and then "Open". 5: Select the presets you would like to be available in future designs. 6: Save and close the tab. After following these steps your presets will be added to your default list. edited by Tajima Software on 1/29/2025

1/29/2025 Topic: PNG files exporting Extra puffy. izšuvums.lv Posts: 13	izšuvums.lv Posts: 13 Topic: PNG files exporting Extra puffy. Alaurhaynes wrote: So i just started using DG 17 and we use PNG files from the PXF to make digital proofs for customers. It was just pointed out to me that a PNG I exported from DG17 is appearing very puffed up from what it should appear. The attached image shows the difference between an export from 17 and DG15. Anyone know if this is just a settings change on DG17? Thanks! It looks to me that in the DG17 screenshot, Compensation is activated. However, in DG15, it is either not activated or its value is lower than in DG17. Please check this parameter.

1/24/2025 Topic: PNG files exporting Extra puffy. Tajima Software Administrator Posts: 502	Tajima Software Administrator Posts: 502 Topic: PNG files exporting Extra puffy. Hi Alaurhaynes, We hope you are enjoying the upgrade so far! Please try selecting file → Export → Options and increasing the DPI.

1/24/2025 Topic: PNG files exporting Extra puffy. Alaurhaynes Posts: 1	Alaurhaynes Posts: 1 Topic: PNG files exporting Extra puffy. So i just started using DG 17 and we use PNG files from the PXF to make digital proofs for customers. It was just pointed out to me that a PNG I exported from DG17 is appearing very puffed up from what it should appear. The attached image shows the difference between an export from 17 and DG15. Anyone know if this is just a settings change on DG17? Thanks!

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