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3 days ago
Topic:
Styles Settings

keith@wsemerson.com
keith@wsemerson.com
Posts: 7
I've gotten around this by using DG15, exporting and then importing style in DG16. Still cannot open any styles in DG16, but I can see that it is being applied...
3 days ago
Topic:
DrawFusion DG16

ondraholicky
ondraholicky
Posts: 1
ondraholicky
ondraholicky
Posts: 1
Topic: DrawFusion DG16
Hello,

I have DG16 installed and CorelDraw 2020 64bit as well. But when I try to open DrawFusion through the DG16, I get error "connection with CorelDraw failed".

Can anyone help me with that?
3 days ago
Topic:
Styles Settings

isilay
isilay
Posts: 54
isilay
isilay
Posts: 54
Topic: Styles Settings
As a temporary solution, please save as your style with a different name.
I also couldn't save on to an existing style after editing it.
3 days ago
Topic:
missing toolbars

isilay
isilay
Posts: 54
isilay
isilay
Posts: 54
Topic: missing toolbars
"Tools --> Restore Default Workspace" will solve your problem.

Here is the screnshot for that :
10 days ago
Topic:
New Fonts

PulseMicro
PulseMicro
Administrator
Posts: 331
PulseMicro
PulseMicro
Administrator
Posts: 331
Topic: New Fonts
Thanks for bringing this to our attention Sunbird. We have confirmed the issue and will work on a fix for future DG versions.
11 days ago
Topic:
New Fonts

Sunbird
Sunbird
Posts: 3
Sunbird
Sunbird
Posts: 3
Topic: New Fonts
Good day
Pulse Signature v.16. Maestro -Beta 16.1.3.7295. Windows 10 Pro
Two fonts: Varsity & Varsity New looks different from each other in the preview pane when you select one of the two fonts while going through the fonts before you apply it. But they are the same on the sceen after you have selected them. See attachment
Thanks
12 days ago
Topic:
Print 3-D

KulimKuloglu
KulimKuloglu
Posts: 1
KulimKuloglu
KulimKuloglu
Posts: 1
Topic: Print 3-D
You have to update your Windows with KB5001649 Windows security update. That will fix it.
12 days ago
Topic:
missing toolbars

Lynn46
Lynn46
Posts: 2
Lynn46
Lynn46
Posts: 2
Topic: missing toolbars
How do I reset my workspace. I see save or delete workspace.
13 days ago
Topic:
missing toolbars

PulseMicro
PulseMicro
Administrator
Posts: 331
PulseMicro
PulseMicro
Administrator
Posts: 331
Topic: missing toolbars
Hello Lynn46,

Generally, the easiest way to get missing menu options back is to reset your workspace.
14 days ago
Topic:
Scanning designs for customer approval

britishgoggles4u
britishgoggles4u
Posts: 1
Spam Content. Leaving for Review.
edited by PulseMicro on 3/29/2021
15 days ago
Topic:
missing toolbars

Lynn46
Lynn46
Posts: 2
Lynn46
Lynn46
Posts: 2
Topic: missing toolbars
I have lost some of my toolbars. How can I get them back or re set to original
15 days ago
Topic:
Styles Settings

PulseMicro
PulseMicro
Administrator
Posts: 331
PulseMicro
PulseMicro
Administrator
Posts: 331
Topic: Styles Settings
Hello Keith,

Would you be able to post the steps you are taking before this crash occurs? Do you have a specific design open each time it has crashed? Or does it happen with any design / no design? Any additional information you can provide could help us reproduce the error and fix the issue.

In the meantime, making sure you have the latest Windows 10 updates may help. Alternatively, if you are using a Windows 8.1 machine, we recommend uninstalling the updates from March this year as the issue may still be a problem on that OS.
15 days ago
Topic:
spec sheet for font

PulseMicro
PulseMicro
Administrator
Posts: 331
PulseMicro
PulseMicro
Administrator
Posts: 331
Topic: spec sheet for font
Hello alwaysworkin,

Here is the info for the Penelope font:

Penelope
MinHeight: 0.31in / 8mm
MaxHeight: 1.57in / 40mm


If you want to find out this information for other fonts, there are two ways to do so:


1. In DG, click on the Help tab and then select Fonts. This will show detailed information about each of the fonts you have installed.
2. Search for the font on the pulsemicro.com fonts webpage. This may be useful if you want some basic information about a font you don't currently have.
https://www.pulsemicro.com/dg-fonts
16 days ago
Topic:
spec sheet for font

alwaysworkin
alwaysworkin
Posts: 1
Where can I find a spec sheet for the Penenlope font? What are the min and max settings, etc.?
16 days ago
Topic:
Styles Settings

keith@wsemerson.com
keith@wsemerson.com
Posts: 7
I cannot seem to open/manage my styles anymore. Software crashes on two different licenses(computers/installations) of maestro.
I was able to change my settings a couple weeks ago... Maybe connected to windows updates?
17 days ago
Topic:
Windows Update Causing Issue with Print 3-D

PulseMicro
PulseMicro
Administrator
Posts: 331
We have confirmed that the new Windows Update (KB5001649) will resolve the issue affecting Print 3-D now.
19 days ago
Topic:
Windows Update Causing Issue with Print 3-D

PulseMicro
PulseMicro
Administrator
Posts: 331
Thank you for following up pford1854,

We are reviewing the latest Microsoft update to confirm that it does solve the issue with the Print 3-D feature for all versions of Tajima DG by Pulse. As you mention, it seems promising since it has fixed the issue for some users already. We will post an update shortly about this since it appears that this Windows update may not download automatically for all users.
20 days ago
Topic:
Moving the design name to a different location

ctexs
ctexs
Posts: 1
Buy Bed Sheet, Fitted Sheet, Chair & Sofa Cover from a great selection at Ctexs.pk. We have vast range of fitted products online and delivered to you...
22 days ago
Topic:
Windows Update Causing Issue with Print 3-D

pford1854
pford1854
Posts: 2
After installing updates released March 9, 2021 or March 15, 2021, you might get unexpected results when printing from some apps. Issues might include:

Elements of the document might print as solid black/color boxes or might be missing, including barcodes, QR codes, and graphics elements, such as logos.

Printing from some apps or to some printers might result in a blank page or label.

This issue is resolved in recent Mocrosoft Windows updates. Specifically KB5001649 which updates an issue that fails to print the graphical content in a document after installing the March 9, 2021 update.

I went through the standard Windows Update service, but after three attempts, it never would find, download, and install KB5001649 so I would up finding it manually. This is kind of a complex series of steps so I don't want to leave instructions. but basically, you have to download the correct version of KB5001649.msu file. Once you download it, double click on the file to manually install. Once installation is complete, and after you restart your computer, I was finally able to print 3D stitch sheets from my Pulse software.
22 days ago
Topic:
Windows Update Causing Issue with Print 3-D

pford1854
pford1854
Posts: 2
Please let us know when a fix is available. This affects all my digitizing customers by limiting the PDF that I can normally print and send off to them. Thanks much!!! Paul Ford




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