Tajima Software

all messages by user

12/11/2017 Topic: DG/ML14 – Maintenance Release 14.1.9.5401 Tajima Software Administrator	Hello Kuan, You could check the version number and see it is up to date when compared with what is in PulseCloud currently. If it is not up to date, you may be missing some features and functionality. You can find this information by opening Tajima DG/ML14 by Pulse and clicking on the Help -> About menu.
12/13/2017 Topic: DG/ML14 – Maintenance Release 14.1.9.5401 Tajima Software Administrator	Hi Kuan, If you have a security device and device number from SPS Malaysia, then you have an original copy. If you are unsure, you could provide your device number to us in a private message, or ask SPS to confirm. If you have the latest version of Tajima DG/ML14 by Pulse that you got from the PulseCloud website, then you have the latest official release. if you are missing a feature, it is either because that feature is not available for the level of DG/ML14 you currently own, or your workspace settings need to be adjusted to enable it. Do you know what level of DG/ML14 you are using?
12/13/2017 Topic: DG15 Maintenance Release V6279 Is Now Available! Tajima Software Administrator	Hello Keith, Thanks for notifying us of this issue. We will investigate it right away. If you are aware of any other issues in the latest build, would you be able to post details about them here: http://dgcommunity.pulsemicro.com/forum7-bug-reports.aspx Any details you can provide about bugs would be highly appreciated so we can find them and fix them quickly.
12/14/2017 Topic: DG/ML14 – Maintenance Release 14.1.9.5401 Tajima Software Administrator	Hello Kuan, To send a private message, click on the PulseMicro account name (under our Pulse logo in any post by us) to see the user profile, and then click the "Send a Private Message" button. What level of DG/ML14 are you using? Maestro, Artist Plus, Illustrator Extreme, Creator, Composer?
12/20/2017 Topic: Crash the program. Tajima Software Administrator	Afzel Ismail wrote: new version keeps crashing while digitizing 15.1.52.627 Hello Afzel, Are you able to tell us what you were doing when it crashed? Are you able to make it crash consistently by doing the same thing? If so, are you able to provide the file that the crash is happening in? Thank you for your assistance.
1/2/2018 Topic: Ver. 6279 issues Tajima Software Administrator	Hello Keith, Thank you for reporting these issues. We will review your list and address any of the issues that we can reproduce in the next maintenance release of DG15.
1/2/2018 Topic: using the program Tajima Software Administrator	Hello Wendy, Were you able to resolve the issue with your disk? Regarding PulseCloud or Dropbox, they are not enabled by default, and are not active any time you're not using them.
1/9/2018 Topic: DG/ML14 – Maintenance Release 14.1.9.5401 Tajima Software Administrator	Joanne Ware wrote: I received an email with a new version of DGML-14, 14.1.10.5402. I've downloaded it at least 4 times tried to install it to no avail. Any help would be appreciated. Thanks Hello Joanne, What is the error you are experiencing? Have you tried contacting your local Pulse distributor for assistance?
1/9/2018 Topic: DGML Segment RPM not working when sewn at Tajima? Tajima Software Administrator	Hello TOGMark, Thanks for bringing this to our attention. We will review it and test in the latest build of Tajima DG15 by Pulse.
1/29/2018 Topic: New Tajima DG16 by Pulse Introduction Video Tajima Software Administrator	Hello, We are expecting to launch Tajima DG16 by Pulse in May 2018. Anyone who purchases DG15 before then will automatically be upgraded to DG16 once it releases.
2/2/2018 Topic: Corel Draw Tajima Software Administrator	Regina Cassidy wrote: I Win10, Pulse14 and Corel X8 supposed to work together? I'm having issues after loading on new computer. Hello Regina, Tajima DG/ML14 by Pulse works with CorelDRAW X6. Unfortunately, we don't currently have a version of DG that works with CorelDRAW X8, but Tajima DG16 by Pulse will work with newer versions of Corel.
2/20/2018 Topic: PRINT PREVIEW PROBLEM Tajima Software Administrator	Derya Zer wrote: Hello, In addition to my drawing. I want to fit on the page.In the preview settings, the slip mark to the page is active .... Thank you... Hello Derya Zer, Unfortunately we are not quite sure what your request is. Would you be able to explain it further?
2/23/2018 Topic: Thread Chart Tajima Software Administrator	Hello Dahl, Could you tell us which version of DG you are currently using? To see this, you can click the Help menu and then select About. Did you just update to the latest maintenance release? If possible, could you tell us which version you were using before as well?
3/19/2018 Topic: DG 15 Librarian Issues Tajima Software Administrator	Hello Charles, Have you contacted you local Pulse distributor with this issue yet? Normally, they are able to help with this kind of technical issue very quickly. You can find your local distributor listed on our website here: https://www.pulsemicro.com/Home/Contact
3/19/2018 Topic: PRINT PREVIEW PROBLEM Tajima Software Administrator	Hello Derya, There should be an icon you can click called "Fit To Window" in the toolbar, or you can use the keyboard shortcut: "2" by default, to do this.
3/21/2018 Topic: DG 15 Librarian Issues Tajima Software Administrator	Hello Charles, Can you tell us what country you are located in? Have you submitted a ticket with your distributor before? We will try to track it down and get back to soon to fix the issue.
4/12/2018 Topic: DG14 Tajima Software Administrator	Hello eliedesign, Has the device you are attempting to register expired? It can be renewed by contacting your local Pulse distributor if so. If that is not the case, please contact your distributor with your device number so that we can work together to solve this issue for you.
4/16/2018 Topic: Rebuild... Tajima Software Administrator	Hello fenix1330, Unfortunately, this feature has been disabled and is no longer supported in DG.
4/16/2018 Topic: Draw Fision not works Tajima Software Administrator	Hello Fenix, Which version of DG are you currently using? DrawFusion support for CorelDRAW 2017 should be available in the latest version of Tajima DG15 by Pulse (v6279). If this is not the case, please let us know.
4/20/2018 Topic: Need pulse 11 download Tajima Software Administrator	Hello twoods52, We recommend contacting your local Pulse distributor to see if you can get a download link from them.

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