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Tajima Software Administrator Posts: 488
11/23/2016
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Tajima DG/ML14 by Pulse – Maintenance Release 14.1.9.5401 Available Now!
For a detailed list of new features, improvements, and bug fixes, including many not listed here, please see the DG/ML 14.1.9.5401 Changes document. If you do not own a copy of Tajima DG/ML14, you do not need to update your software at this time.
To begin downloading the latest version of Tajima DG/ML14 by Pulse, please log into your PulseCloud account and click the Download page:
https://cloud.pulsemicro.com
Maintenance Release 14.1.9.5401 Highlights:
• Added option for outline fonts to add steil and complex fill border and fill type
• Madeira thread charts have been updated
• Barcoding designs from folder not updating changes to files has been fixed
• Corrected a crashing issue when converting various stitch types to applique
• And more…
DG/ML14 and DG/ML13 users now have access to the download page on the PulseCloud website with "Download Only" accounts. This page replaces the old community link that was used for maintenance releases in the past. This PulseCloud account is provided free of charge to users so that they may download maintenance releases and view Change documents. It does not provide the ability to store designs in the cloud or to perform text edits from your mobile device. To enable these features and all other features of PulseCloud, a Tajima DG15 by Pulse license is required.
To register for PulseCloud, simply follow the steps below:
1. Go to https://cloud.pulsemicro.com in your internet browser.
2. Create a new account by clicking the Register link at the bottom of the page.
3. Fill out the required information as indicated by a (*) symbol.
Note: Your Authorization Code is your Tajima DG/ML14 by Pulse Security Device Number.
4. Check your email to verify the account by clicking the link from info@cloud.pulsemicro.com
5. Log into PulseCloud from any device using the username and password you created.
6. Once logged in, click the “Download DG” icon, then the “Download DG/ML14” button near the bottom of the page. Follow on screen instructions to install Tajima DG/ML14 by Pulse v5401.
Thank you once again for choosing Tajima DG/ML by Pulse!
Attachments:
 Whats new in 14.1.5401.pdf
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jensonchong Posts: 6
8/14/2017
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I just upgraded to 14.1.5401... I do not see the Density line icon in my application, is there any special configuration that requires this density line installed?
Thank you
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Tajima Software Administrator Posts: 488
8/14/2017
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Hello Kuan,
We recommend resetting your workspace if a tool is not visible currently. This should bring the tool icon back if it has disappeared since you updated to a newer version of DG/ML14.
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jensonchong Posts: 6
8/16/2017
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Thank you for the update.
I am still confused on "resetting your workspace" . could you please provide detail steps. Thank you
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Tajima Software Administrator Posts: 488
8/16/2017
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Hello,
To reset your workspace, please go to:
Tools -> Configuration -> Restore Default Workspace
Once you click it, you will need to restart your DG software for the changes to take effect.
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jensonchong Posts: 6
8/16/2017
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HI there,
I had executed as per instruction. The Density LIne icon is still not available showing. I had done the steps for few times.
Thank you
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Tajima Software Administrator Posts: 488
8/16/2017
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We recommend contacting your Pulse distributor for further assistance. They will be able to troubleshoot your specific issue further and provide a solution.
If you are not sure who your local distributor is, please use this site to find your country:
http://embroidery.pulsemicro.com/find-a-distributor.html
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Sew6199@aol.com Posts: 1
11/1/2017
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I had to put a new hard drive in my computer. I need to reinstall my DGML version 14. I know there was a link to go to when I had to put it on another computer that contained all the updates. Please advise. Also I am installing on a computer with Windows 10.
edited by Sew6199@aol.com on 11/1/2017
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Tajima Software Administrator Posts: 488
11/3/2017
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Hello Sew6199,
You can download the latest version of DG/ML14 from our PulseCloud website:
https://cloud.pulsemicro.com/download
You will need to log in first to access this page, but your device number will allow you to register if you haven't already. Please follow the instructions at the top of this page if you need assistance with registration.
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jensonchong Posts: 6
12/11/2017
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HI there,
How can I confirms my Pulse software is an original version. I found that version of mine missed some of the function like Complex filled density and etc.
Thank you
Regards,
KS
edited by jensonchong on 12/11/2017
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Tajima Software Administrator Posts: 488
12/11/2017
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Hello Kuan,
You could check the version number and see it is up to date when compared with what is in PulseCloud currently. If it is not up to date, you may be missing some features and functionality.
You can find this information by opening Tajima DG/ML14 by Pulse and clicking on the Help -> About menu.
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jensonchong Posts: 6
12/12/2017
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Yes, I have the updated version and my current version is up to date. I did reported missing complex fill density function.
The advice that I am getting from you is seek for local software reseller help. I have contacted SPS Malaysia unfortunately they just dragging and not able to provide the answer.
How can I confirm MY Version I have is genuine Original Cop
PulseMicro wrote:
Hello Kuan,
You could check the version number and see it is up to date when compared with what is in PulseCloud currently. If it is not up to date, you may be missing some features and functionality.
You can find this information by opening Tajima DG/ML14 by Pulse and clicking on the Help -> About menu.
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Tajima Software Administrator Posts: 488
12/13/2017
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Hi Kuan,
If you have a security device and device number from SPS Malaysia, then you have an original copy. If you are unsure, you could provide your device number to us in a private message, or ask SPS to confirm.
If you have the latest version of Tajima DG/ML14 by Pulse that you got from the PulseCloud website, then you have the latest official release.
if you are missing a feature, it is either because that feature is not available for the level of DG/ML14 you currently own, or your workspace settings need to be adjusted to enable it. Do you know what level of DG/ML14 you are using?
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jensonchong Posts: 6
12/14/2017
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Hi there,
How to send you the private message, what is your email address?
the version that I am in now is 14.1.9.5401. Where and how to enable the functions?
Thank you
Regards,
KS
PulseMicro wrote:
Hi Kuan,
If you have a security device and device number from SPS Malaysia, then you have an original copy. If you are unsure, you could provide your device number to us in a private message, or ask SPS to confirm.
If you have the latest version of Tajima DG/ML14 by Pulse that you got from the PulseCloud website, then you have the latest official release.
if you are missing a feature, it is either because that feature is not available for the level of DG/ML14 you currently own, or your workspace settings need to be adjusted to enable it. Do you know what level of DG/ML14 you are using?
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Tajima Software Administrator Posts: 488
12/14/2017
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Hello Kuan,
To send a private message, click on the PulseMicro account name (under our Pulse logo in any post by us) to see the user profile, and then click the "Send a Private Message" button.
What level of DG/ML14 are you using?
Maestro, Artist Plus, Illustrator Extreme, Creator, Composer?
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joanneswb Posts: 1
1/4/2018
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I received an email with a new version of DGML-14, 14.1.10.5402. I've downloaded it at least 4 times tried to install it to no avail. Any help would be appreciated. Thanks
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Tajima Software Administrator Posts: 488
1/9/2018
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Joanne Ware wrote:
I received an email with a new version of DGML-14, 14.1.10.5402. I've downloaded it at least 4 times tried to install it to no avail. Any help would be appreciated. Thanks
Hello Joanne,
What is the error you are experiencing? Have you tried contacting your local Pulse distributor for assistance?
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TParent71 Posts: 1
4/25/2018
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When I try to register to the cloud, I get a "Security Device number is invalid". I got the number from "update security device" and also checked the sticker on the device itself but it is not working.
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Tajima Software Administrator Posts: 488
4/26/2018
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TParent71 wrote:
When I try to register to the cloud, I get a "Security Device number is invalid". I got the number from "update security device" and also checked the sticker on the device itself but it is not working.
Hello TParent71,
When you are registering with your code, make sure not to add "-4" at the end of it if it is there on your device. The code should be two letters and five numbers long.
If that is not the issue, then it's possible the device was registered already and an account exists. You could try resetting your password to see if that is the case.
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