Tajima Software

all messages by user

5/13/2024
Topic:
InputOutput Wizard A64U application

Tajima Software
Tajima Software
Administrator
@rcarl01 is there an error message that you're receiving?
5/24/2024
Topic:
Next Update?

Tajima Software
Tajima Software
Administrator
News coming soon. Please stay tuned!
5/28/2024
Topic:
DG17 is Now Available for Download!

Tajima Software
Tajima Software
Administrator
To download visit:

https://cloud.tajimasoftware.com/

For videos on new features visit:

https://www.youtube.com/@tajimasoftware/videos
5/29/2024
Topic:
DG17 is Now Available for Download!

Tajima Software
Tajima Software
Administrator
@dluxedivegear you will need to pay an update fee to move from DG16 to DG17. This must be done through your local distributor. We always recommend updating to the latest version but we will continue to support two versions back.
6/3/2024
Topic:
Cannot get Design spooler to Work

Tajima Software
Tajima Software
Administrator
@FreestyleGraphics we will send a private message to get a support ticket opened for you.
6/4/2024
Topic:
Can't access uploaded files on the cloud

Tajima Software
Tajima Software
Administrator
@Sunbird we will send a private message to get a support ticket opened for you.
6/17/2024
Topic:
Guidelines/ Measuring Tool/ Draw Fusion/ More Reci

Tajima Software
Tajima Software
Administrator
@dluxedivegear thank you for the nice words and the suggestions. We will pass them along to the development team and see what we can do for future versions of DG.
6/20/2024
Topic:
AI Files

Tajima Software
Tajima Software
Administrator
dluxedivegear for newer files, you can copy and paste into DG17.
6/24/2024
Topic:
Disappearance of 'Text' Field in Text Properties

Tajima Software
Tajima Software
Administrator
dluxedivegear thank you for the report. Is this just a regular text segment? Is there any specific action taken that leads to the field going away? We will investigate the issue.
6/24/2024
Topic:
Experiencing Delays and Segment Stuck Issues

Tajima Software
Tajima Software
Administrator
dluxedivegear Thanks for the report. We will try to reproduce from our side.
6/24/2024
Topic:
AI Files

Tajima Software
Tajima Software
Administrator
dluxedivegear if you have Adobe Illustrator, try copying from inside Illustrator and then pasting to DG.


If that is not an option please email your local distributor or support@tajimasoftware.com
7/3/2024
Topic:
No measurements on a dark background.

Tajima Software
Tajima Software
Administrator
Thanks for the report @dluxedivegear
7/3/2024
Topic:
Group/ Combine Tool for Artwork

Tajima Software
Tajima Software
Administrator
dluxedivegear there is a tool called "Combine" that does this but Illustrator Extreme or higher is required to use it.
7/3/2024
Topic:
Does anyone know about this feature?

Tajima Software
Tajima Software
Administrator
@dluxedivegear you must load a backdrop image first.
7/3/2024
Topic:
Error: Wrong functioncode for start and end codes

Tajima Software
Tajima Software
Administrator
@uniface do the error codes occur with every single TBF file? If it is every single TBF file, are all files created in the same version of DG?
7/8/2024
Topic:
Error: Wrong functioncode for start and end codes

Tajima Software
Tajima Software
Administrator
@uniface we are working to reproduce the issue on our end.


In the meantime please reach out to your local Tajima Software distributor for support:
https://www.tajimasoftware.com/contact
7/16/2024
Topic:
Font Spacing

Tajima Software
Tajima Software
Administrator
Thanks for the report keith@wsemerson.com. We'll have the kerning arrows fixed in the first maintenance release.
7/18/2024
Topic:
Pick tool

Tajima Software
Tajima Software
Administrator
@dluxedivegear you can hit "Esc" or choose another tool like "Select" and the window should close.
7/18/2024
Topic:
Tajima machine error

Tajima Software
Tajima Software
Administrator
dluxedivegear thank you for the report. We will check out the file. What model of Tajima machine is this happening with?
edited by Tajima Software on 7/18/2024
7/23/2024
Topic:
File Thumbnails

Tajima Software
Tajima Software
Administrator
JodieShorette thanks for the report. Are you using the latest version of DG16 (7640)? What are the file types you are working with when you see the problem?




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