10/21/2022 
				        Topic:
				        Bug Fixes for DG16.5.07616 update?
				        
  
				        Tajima SoftwareAdministrator 
			         | 
				    Hi GraselGraphics, our developers are hard at work fixing any reported bugs with 16.5. There are no immediate plans for a maintenance build. We will post here in the community once we are close to a new official release. | 
			    
		    
			    
				    
				        
				        11/16/2022 
				        Topic:
				        Angle lines
				        
  
				        Tajima SoftwareAdministrator 
			         | 
				    Hi TIA, Is this the function you are looking for?  edited by PulseMicro on 11/16/2022 edited by PulseMicro on 11/16/2022 | 
			    
		    
			    
				    
				        
				        11/24/2022 
				        Topic:
				        **end lock help**
				        
  
				        Tajima SoftwareAdministrator 
			         | 
				    Hi Splash Brands,   We asked our digitizer for some feedback here:   I suggest that this customer communicates to their vendors about how they expect the end lock stitches to be done.   Judging from the picture of the embroidered sample, I see that the bulging end lock stitches appear in the thin satin columns in the small letters.   One thing I would like to recommend to this customer is to check the embroidery machine as well.   There is one setting in the machine itself that will automatically add small lock stitches before a Trim or Needle change.   In case that setting is ON, I recommend him to switch it OFF. Otherwise, he will end up with too many lock stitches. | 
			    
		    
			    
				    
				        
				        12/9/2022 
				        Topic:
				        Steil error
				        
  
				        Tajima SoftwareAdministrator 
			         | 
				    Thank you for the test file. We have corrected this problem and it is currently in Beta testing. It will be included in a future DG15 maintenance release. | 
			    
		    
			    
				    
				        
				        12/12/2022 
				        Topic:
				        Sequins for DG15
				        
  
				        Tajima SoftwareAdministrator 
			         | 
				    Thank you for the suggestion. We will take this under consideration for development. | 
			    
		    
			    
				    
				        
				        12/16/2022 
				        Topic:
				        Sequins for DG15
				        
  
				        Tajima SoftwareAdministrator 
			         | 
				    Additional information...
 
  You can create your own original sequin  shapes in Tajima DG15 by Pulse. You build these shapes by combining two  outlines that you draw using the Artwork drawing tools; one outline to represent  the sequin and another to represent the hole. The Save as Sequin function then  combines the outlines into a single shape, which you can then save and use with  all the sequins tools. | 
			    
		    
			    
				    
				        
				        1/4/2023 
				        Topic:
				        Steil stitches
				        
  
				        Tajima SoftwareAdministrator 
			         | 
				    Please share an example file so that we can investigate the issue. | 
			    
		    
			    
				    
				        
				        1/4/2023 
				        Topic:
				        New to the Software, Training Help
				        
  
				        Tajima SoftwareAdministrator 
			         | 
				    Good Afternoon,   Besides the YouTube Channel and the Help files, you can also reach out to your local Tajima Software distributor for training and support.   There is information in the help file about loading thread charts. The easiest way to find it is using the “Search” tab.   You can also find options under Manage > Thread Charts edited by PulseMicro on 1/4/2023 | 
			    
		    
			    
				    
				        
				        1/5/2023 
				        Topic:
				        Lock Stitches
				        
  
				        Tajima SoftwareAdministrator 
			         | 
				    Good morning,       Here’s the recommendation from our digitizing expert:       The selection of least noticeable lock stitches at the start and at the end of a segment depends very much on the type of segment you are dealing with.       Satin segments:   Basic lock stitch at the start bead position of a segment. Recommended to set “Start lock inside” with a 2mm value   Line lock stitches at the end bead of the segment.       Complex Fill segments:   Basic lock stitch at the start bead position of a segment. Recommended to set “Start lock inside” with a 2mm to 3mm value   Line lock stitches at the end bead of the segment.       Run Stitch segments:   Line lock stitch at the start bead   Line lock stitch at the end bead   Make sure that start bead and end bead are at different locations | 
			    
		    
			    
				    
				        
				        1/13/2023 
				        Topic:
				        Steil stitches
				        
  
				        Tajima SoftwareAdministrator 
			         | 
				    Reducing the width of the steil seems to generate a better result with the attached. | 
			    
		    
			    
				    
				        
				        1/13/2023 
				        Topic:
				        DXF Files
				        
  
				        Tajima SoftwareAdministrator 
			         | 
				    Hi Rich, 
  Thanks for the report. Which version of Adobe Illustrator are you using? | 
			    
		    
			    
				    
				        
				        1/18/2023 
				        Topic:
				        Font issue
				        
  
				        Tajima SoftwareAdministrator 
			         | 
				    Are these DG system fonts or custom fonts?
  If they are DG fonts, please let us know the name so that we can investigate. | 
			    
		    
			    
				    
				        
				        1/18/2023 
				        Topic:
				        Font issue
				        
  
				        Tajima SoftwareAdministrator 
			         | 
				    You can try going to Tools > User Settings > Text > Display All Fonts
  This will let you see Old-Style fonts as well. | 
			    
		    
			    
				    
				        
				        1/25/2023 
				        Topic:
				        Connect updated Corel
				        
  
				        Tajima SoftwareAdministrator 
			         | 
				    Hi Martin,
  Are you on the latest DG16 official build? | 
			    
		    
			    
				    
				        
				        1/30/2023 
				        Topic:
				        Connect updated Corel
				        
  
				        Tajima SoftwareAdministrator 
			         | 
				    Thanks Martin, we will investigate the issue and see if we can reproduce it.
  In the mean time, we have seen updating Windows help issues with Corel in the past so that is worth a try. | 
			    
		    
			    
				    
				        
				        2/17/2023 
				        Topic:
				        Bug Fix release
				        
  
				        Tajima SoftwareAdministrator 
			         | 
				    Hi Chris,
  We are working on the next 16.5 Maintenance Release and we should have news to report soon.
  Thanks for the feedback. | 
			    
		    
			    
				    
				        
				        2/23/2023 
				        Topic:
				        How to use Gradient feature and Twine
				        
  
				        Tajima SoftwareAdministrator 
			         | 
				    Hi Yoon,
  The Coloreel tools are paid options in DG. 
  You will need to purchase the option in order to see/use the feature.
  If you have already done so, please let us know and we can get you in touch with support. | 
			    
		    
			    
				    
				        
				        2/27/2023 
				        Topic:
				        Start page
				        
  
				        Tajima SoftwareAdministrator 
			         | 
				    This issue is in our development queue but hasn't been corrected yet. | 
			    
		    
			    
				    
				        
				        3/27/2023 
				        Topic:
				        KEY IS INVALID ! PLEASE HELP!
				        
  
				        Tajima SoftwareAdministrator 
			         | 
				    Our distributor contacts can be found here: https://www.tajimasoftware.com/contact | 
			    
		    
			    
				    
				        
				        3/27/2023 
				        Topic:
				        PulseCloud Username
				        
  
				        Tajima SoftwareAdministrator 
			         | 
				    Please send mail to marketing@tajimasoftware.com with your device number and we will help with your PulseCloud credentials. |