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Connect updated Corel

vaya Posts: 1 1/20/2023	vaya Posts: 1 Hi I recently updated my Corel x 8 to Corel 2020 , how do I fix the connection to my dg16? Thanks Martin
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Tajima Software Administrator Posts: 493 1/25/2023	Tajima Software Administrator Posts: 493 Hi Martin, Are you on the latest DG16 official build?
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vayaab Posts: 1 1/30/2023	vayaab Posts: 1 Hi I have DG 16.5076616
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Tajima Software Administrator Posts: 493 1/30/2023	Tajima Software Administrator Posts: 493 Thanks Martin, we will investigate the issue and see if we can reproduce it. In the mean time, we have seen updating Windows help issues with Corel in the past so that is worth a try.
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pulse_keri Administrator Posts: 82 3/17/2023	pulse_keri Administrator Posts: 82 Hi, Please follow these steps: Uninstall the following redistributables: ** Microsoft C++ 2015-2022 Redistributable (x86 & x64) - v.14.32.31326.0 · Uninstall CorelDRAW · Reboot · Reinstall Visual C++ 2022 Redistributable (both x86 and x64) from these links: https://aka.ms/vs/17/release/vc_redist.x86.exe https://aka.ms/vs/17/release/vc_redist.x64.exe · reboot · Reinstall Corel Thank you Keri edited by pulse_keri on 3/17/2023
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