HomeOff Topic

Talk about anything unrelated to garment decoration here

KEY IS INVALID ! PLEASE HELP! Messages in this topic - RSS

TQYM
TQYM
Posts: 4


1/29/2023
TQYM
TQYM
Posts: 4
Hi,


I don't know where to turn for help . My business bought this Mosaic dongle for years and I have been using it since but a month ago it starts telling me to obtain a serial code and said it is invalid even this dongle should have been valid for life.

Please Help!!!





0 link
pulse_keri
pulse_keri
Administrator
Posts: 82


2/7/2023
pulse_keri
pulse_keri
Administrator
Posts: 82
Hello,

Your device is licensed for version 10 Mosaic. We currently support the current version and two previous versions. We support version 16, 15 and 14.

Please let me know where you are located so I can provide you with the correct distributor contact information.

Thank you

Keri
0 link
TQYM
TQYM
Posts: 4


3/22/2023
TQYM
TQYM
Posts: 4
Hi,

I am bse in Auckland New Zealand , thanks.

pulse_keri wrote:
Hello,

Your device is licensed for version 10 Mosaic. We currently support the current version and two previous versions. We support version 16, 15 and 14.

Please let me know where you are located so I can provide you with the correct distributor contact information.

Thank you

Keri
0 link
Tajima Software
Tajima Software
Administrator
Posts: 492


3/27/2023
Tajima Software
Tajima Software
Administrator
Posts: 492
Our distributor contacts can be found here:
https://www.tajimasoftware.com/contact
0 link






Powered by Jitbit Forum 8.3.7.0 © 2006-2013 Jitbit Software