8/19/2021 Topic: Inside trims on fonts not working correctly Tajima Software Administrator	Thank you for clarifying Chris, Understood. We will get this bug into our development queue.
8/25/2021 Topic: Inside trims on fonts not working correctly Tajima Software Administrator	This bug will be fixed in the next Maintenance Release.
9/20/2021 Topic: ZSK .zoo file corruption Tajima Software Administrator	We are trying to reproduce this issue in the latest Official. Here are a couple of additional questions from Support: Are the missing stitches causing visible gaps in the design or is the total number of stitches just smaller in the .zoo file? Is the amount of color changes the problem or the actual colors being used?
9/23/2021 Topic: Old fonts Tajima Software Administrator	Hello, Saloon is an optional font and can also be purchased as part of the “Symphony 2” font pack. If you had access before, best solution would be to ask your local Pulse distributor.
10/14/2021 Topic: ZSK .zoo file corruption Tajima Software Administrator	Could you please let us know the name of the free viewer program so that we can compare?
10/20/2021 Topic: colour bar Tajima Software Administrator	Please try the following: Tools > Restore Default Workspace
11/3/2021 Topic: ZSK .zoo file corruption Tajima Software Administrator	We aren’t able to reproduce this problem. Here are the results we had: DG16 = 15 Color Changes and 49429 Stitches True Sizer = 15 Color Changes and 49736 Stitches
11/11/2021 Topic: ZSK .zoo file corruption Tajima Software Administrator	Thank you for clarifying, we will add this information to the report.
11/16/2021 Topic: "less than" sign < Tajima Software Administrator	Hi Daniil, the symbols "<", ">", and "~" are used for commands as you mentioned. We will develop a way to make them useable characters for future builds of DG.
11/17/2021 Topic: "less than" sign < Tajima Software Administrator	The tilde is used for color changes.
11/23/2021 Topic: DG16 Maintenance Release 7312 Is Now Available! Tajima Software Administrator	A new maintenance release is now available for Tajima DG16 by Pulse! Download it today from the PulseCloud download page: https://cloud.pulsemicro.com/Download 7312 removes a Barcode from Folder function that automatically converted PXF files found in the barcode folder into TCF files to be sent to the machine. We plan to offer this function as a separate option in a future maintenance release. Even though this feature has been removed in 7312 we suggest using a folder other than the barcode folder for design storage and we encourage all users to keep a backup of their designs.
12/7/2021 Topic: Grouping of Grouped Segments Tajima Software Administrator	Thanks for the suggestion, we will investigate and see what we can do here.
12/10/2021 Topic: Small Lettering Tajima Software Administrator	Hello, All fonts listed in the image are standard. A couple of them are what we call "old-style" fonts which are hidden by default. To see those please go to Tools > User Settings > Text and choose "Display all fonts".
12/16/2021 Topic: Moving software from old computer to New?? Tajima Software Administrator	Your Pulse distributor will be able to help with this issue. Please contact them to get this resolved. For a list of distributors please visit: https://www.pulsemicro.com/contact
1/18/2022 Topic: Which Corel for Draw Fusion Tajima Software Administrator	Corel 2020 will work with DrawFusion. 2021 is in testing and will be released with the next official version of DG16.
1/18/2022 Topic: TWO COLOUR BLOCK New fonts Tajima Software Administrator	Thank you for the report. We have identified the issue and we are working on a fix.
1/25/2022 Topic: Letter Connection Issue Tajima Software Administrator	We have identified the issue and we are working on a fix for a future release. Thanks for reporting this.
4/4/2022 Topic: Need pulse 11 download Tajima Software Administrator	Hi mac ryan, We do have a download page on the PulseCloud site but it only hosts currently supported versions of DG (V14, DG15, DG16). https://cloud.pulsemicro.com/Download
4/26/2022 Topic: bugs bugs bugs and more bugs Tajima Software Administrator	Thank you for the report, we will investigate the error.
4/26/2022 Topic: Just updated to the new release.... Tajima Software Administrator	Thank you for the report, we will investigate the error. We can send a link to get you back on a previous version if that would help in the mean time.

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