HomeDG16 Bug Reports

Experiencing an issue that needs to be fixed? Tell us here!

Just updated to the new release.... Messages in this topic - RSS

klbillen
klbillen
Posts: 21


4/26/2022
klbillen
klbillen
Posts: 21
I just updated to the new release DG16.5.0.7616 and my production is shut down because I cannot now write a dst to a disk. I have 2 machines and operators that are now doing nothing....
Here is the error I get
this is HORRIFYING!
edited by klbillen on 4/26/2022

Attachments:
error.png
0 link
klbillen
klbillen
Posts: 21


4/26/2022
klbillen
klbillen
Posts: 21
I did try re installing the update DG16.5.0.7616 and nothing changed.
0 link
PulseMicro
PulseMicro
Administrator
Posts: 387


4/26/2022
PulseMicro
PulseMicro
Administrator
Posts: 387
Thank you for the report, we will investigate the error. We can send a link to get you back on a previous version if that would help in the mean time.
0 link
klbillen
klbillen
Posts: 21


4/26/2022
klbillen
klbillen
Posts: 21
PulseMicro wrote:
Thank you for the report, we will investigate the error. We can send a link to get you back on a previous version if that would help in the mean time.

That would be amazing I just put in a service request with Hirsch but This is exactly what I need for now!
0 link
klbillen
klbillen
Posts: 21


4/26/2022
klbillen
klbillen
Posts: 21
klbillen wrote:
PulseMicro wrote:
Thank you for the report, we will investigate the error. We can send a link to get you back on a previous version if that would help in the mean time.

That would be amazing I just put in a service request with Hirsch but This is exactly what I need for now!

Please when will that link be available?
0 link
klbillen
klbillen
Posts: 21


4/26/2022
klbillen
klbillen
Posts: 21
klbillen wrote:
klbillen wrote:
PulseMicro wrote:
Thank you for the report, we will investigate the error. We can send a link to get you back on a previous version if that would help in the mean time.

That would be amazing I just put in a service request with Hirsch but This is exactly what I need for now!

Please when will that link be available?

OK I have saved the install file from the last version DG16.1.7.7312 I reinstalled that and I am up and running
0 link
PulseMicro
PulseMicro
Administrator
Posts: 387


4/26/2022
PulseMicro
PulseMicro
Administrator
Posts: 387
Great to hear, we also have this workaround for the issue:

File > Save As
Change the save location to USB (or whatever is desired)
Change the file type to DST
0 link
klbillen
klbillen
Posts: 21


4/26/2022
klbillen
klbillen
Posts: 21
PulseMicro wrote:
Great to hear, we also have this workaround for the issue:

File > Save As
Change the save location to USB (or whatever is desired)
Change the file type to DST


Yes I had that worked out before you offered a link to previous set up file and I discuused with the Hirsch tech when I submiotted my report, but setting up 50 names to put on floppy is a lot of extra work and personally I find it a totally crazy bug to not have been caught in your beta testing... and I have to say NO YOUR SUGGESTION would not save as to the disk writer... only the desktop, or folder, or usb
edited by klbillen on 4/26/2022
0 link
outfitter
outfitter
Posts: 3


4/26/2022
outfitter
outfitter
Posts: 3
I am having this same issue. I did use your work around but really need this fixed or the previous set up back.
0 link






Powered by Jitbit Forum 8.3.7.0 © 2006-2013 Jitbit Software