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klbillen Posts: 29
4/26/2022
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I just updated to the new release DG16.5.0.7616 and my production is shut down because I cannot now write a dst to a disk. I have 2 machines and operators that are now doing nothing....
Here is the error I get
this is HORRIFYING!
edited by klbillen on 4/26/2022
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klbillen Posts: 29
4/26/2022
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I did try re installing the update DG16.5.0.7616 and nothing changed.
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Tajima Software Administrator Posts: 488
4/26/2022
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Thank you for the report, we will investigate the error. We can send a link to get you back on a previous version if that would help in the mean time.
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klbillen Posts: 29
4/26/2022
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PulseMicro wrote:
Thank you for the report, we will investigate the error. We can send a link to get you back on a previous version if that would help in the mean time.
That would be amazing I just put in a service request with Hirsch but This is exactly what I need for now!
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klbillen Posts: 29
4/26/2022
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klbillen wrote:
PulseMicro wrote:
Thank you for the report, we will investigate the error. We can send a link to get you back on a previous version if that would help in the mean time.
That would be amazing I just put in a service request with Hirsch but This is exactly what I need for now!
Please when will that link be available?
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klbillen Posts: 29
4/26/2022
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klbillen wrote:
klbillen wrote:
PulseMicro wrote:
Thank you for the report, we will investigate the error. We can send a link to get you back on a previous version if that would help in the mean time.
That would be amazing I just put in a service request with Hirsch but This is exactly what I need for now!
Please when will that link be available?
OK I have saved the install file from the last version DG16.1.7.7312 I reinstalled that and I am up and running
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Tajima Software Administrator Posts: 488
4/26/2022
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Great to hear, we also have this workaround for the issue:
File > Save As
Change the save location to USB (or whatever is desired)
Change the file type to DST
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klbillen Posts: 29
4/26/2022
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PulseMicro wrote:
Great to hear, we also have this workaround for the issue:
File > Save As
Change the save location to USB (or whatever is desired)
Change the file type to DST
Yes I had that worked out before you offered a link to previous set up file and I discuused with the Hirsch tech when I submiotted my report, but setting up 50 names to put on floppy is a lot of extra work and personally I find it a totally crazy bug to not have been caught in your beta testing... and I have to say NO YOUR SUGGESTION would not save as to the disk writer... only the desktop, or folder, or usb
edited by klbillen on 4/26/2022
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outfitter Posts: 3
4/26/2022
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I am having this same issue. I did use your work around but really need this fixed or the previous set up back.
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