promoprintstore

all messages by user

6/22/2020
Topic:
ToolBar Missing

promoprintstore
promoprintstore
try that / go to tools / Surroundigview / chop "use on strip surface
7/18/2020
Topic:
Software shuting down

promoprintstore
promoprintstore
I'm having this problem too.
1- When creating programmed stitches.
2-Fractal filling when creating.
3-When you want to trade start and end points. This in bug in the Software.
4- Import of Vektorfiles of Adobe only whit files of the Abdobe 98. new Adobe Files 2020 the program can't open. And the mode Copy / Past have don't works good.
edited by Promoprintstore on 7/18/2020
7/20/2020
Topic:
Software shuting down

promoprintstore
promoprintstore
PulseMicro wrote:
Are you able to add information such as which DG16 version you are using?

Have you updated to the latest version: 16.1.2.7290


Yes i have update to 16.1.2.7290 and i have deinstall clear all and istall new and the same Problems.


the update even made a few things worse.
Toolbar no longer works properly. after 20 minutes you can't press anything anymore the program freezes slowly until nothing works. and in 3D mode it always crashes.
7/27/2020
Topic:
Software shuting down

promoprintstore
promoprintstore
Programm shout down STRG+C / STRG+V Adobe2020 (because import over files don't go i must save in Adobe8 - abobe 8 is of the year 1998 win98)
8/26/2020
Topic:
bugs bugs bugs and more bugs

promoprintstore
promoprintstore
when did you get a master update before the DG16. The program only has errors. crashes and works slowly in 3d mode and makes it almost impossible to work properly with it. in addition, the program just keeps doing a shout down without error messages. I will have it checked by my lawyer and return the purchase price.
this is the worst program I've had in my life. and always this your computer has problems there are already over 50 customers writing the same problem. and one has even been writing for a year and you don't care.
edited by promoprintstore on 8/26/2020
8/26/2020
Topic:
Software shuting down

promoprintstore
promoprintstore
software error. just shout down without error message. bad peformenc in 3d mode. moving objects in 3d is almost impossible. The program fails completely for motifs over 20,000 stitches. I will give the software to my lawyer and get my money back. you are not ready to fix the mistakes properly and put the reasons before you.
8/26/2020
Topic:
Software shuting down

promoprintstore
promoprintstore
jeff@morethantees.com wrote:
This probloem has been going on for over a year!!
I'VE POSTED ABOUT THIS ISSUE SEVERAL TIMES !!!

Its is always the same reply from Pulse with no solution!!

There is no specific thing causing the shut down it just crashes constantly!!



yes and the dealer always pushes it to the PC that is used. my pc doesn't fit. and the software has no problems although I think there are over 300 posts that everyone has problems with the software
8/26/2020
Topic:
Software shuting down

promoprintstore
promoprintstore
I have already received the latest beta version from my dealer. even more mistakes inside than before. cuts the thread and then he make the cut stitches and than he pulls the thread over the motiv. very nice punching program.
edited by promoprintstore on 8/26/2020
8/31/2020
Topic:
Software performance

promoprintstore
promoprintstore
cjtho6 wrote:
keith@wsemerson.com wrote:
Try turning off your ribbon interface.
User settings-environment-display-uncheck use ribbon interface...
This should help crashing and performance.
Post back if it works...



Thanks for the tip. I was experience hard crashes with no errors or warnings daily. Turned off the ribbon interface and haven't had a crash for days.
It is a real shame as I find the ribbon makes life a lot easier but not worth it with all the random crashing.


We have the same Problems whit Performance whit big Punches. we have uncheck ribbon interface. in small punch works better under 6000 stiches but 10000 and more the programm has a bad Performace and always Shouting down whit no error Massage.
1




Powered by Jitbit Forum 8.3.7.0 © 2006-2013 Jitbit Software