3/21/2016 Topic: Cross-Stitch Embroidery pulse_keri Administrator	Hi Derya, Can you please provide step by step instructions on how you created the distorted motif? Thank you Keri
3/29/2016 Topic: Vector File/CorelDraw compatibility pulse_keri Administrator	Hi, The best way to bring in the file from Corel Draw into DG15 is to copy and paste. In corel open the file - select all - copy. Open DG15 and start a new file and paste. Thank you Keri
3/29/2016 Topic: Cross-Stitch Embroidery pulse_keri Administrator	Hi Derya, Thank you, I will try to reproduce this. Keri
3/29/2016 Topic: Satini path to bi-satin? pulse_keri Administrator	Hi, Yes just go to segment properties and change the fill type to bi-satin. Thank you Keri
3/31/2016 Topic: Vector File/CorelDraw compatibility pulse_keri Administrator	Hello, In order to use Draw Fusion you need to have Corel X7 or Corel X6 installed on the computer. Thank you Keri
3/31/2016 Topic: CHENILLE CCO AND TBF FILES FOR MACHINE pulse_keri Administrator	Hi Sandra, I will investigate this and get back to you. Thank you Keri
4/8/2016 Topic: Vector File/CorelDraw compatibility pulse_keri Administrator	Hi Ellen, You should copy and paste from Adobe into DGML instead. For example, open the file in Illustrator, select all - copy - open a new file in DGML and paste. Thank you
4/18/2016 Topic: CHENILLE CCO AND TBF FILES FOR MACHINE pulse_keri Administrator	Hi Saundra, Thank you for bringing this to our attention. I will submit this to our developers. Thank you Keri edited by pulse_keri on 4/19/2016
4/19/2016 Topic: Windows 10 problem pulse_keri Administrator	Hi, I recommend you download the software and reinstall it. Thank you Keri
4/21/2016 Topic: Windows 10 problem pulse_keri Administrator	HI Rui, Can you confirm what language you are running the software in? Thank you Keri
4/21/2016 Topic: Windows 10 problem pulse_keri Administrator	Hi Isilay, What language are you running the software in? Also, is the version 15.1.6249? Thank you Keri
5/11/2016 Topic: Scanning Problems pulse_keri Administrator	Hello, What version is your tajima software? What is the make and model of your scanner? Thank you Keri
6/6/2016 Topic: Preview Icon pulse_keri Administrator	Hi Rui, Thank you for submitting this, the developers are working on the issue. Thank you Keri
7/19/2016 Topic: Trim-Jumps pulse_keri Administrator	Hi, Please send an example PXF file and details of the issue. In order to help we need to see the problem in the file. Thank you Keri
7/25/2016 Topic: The same value UNDERLAY - different denstity pulse_keri Administrator	Hello, We will investigate this and get back to you. Thank you Keri
7/25/2016 Topic: Trim-Jumps pulse_keri Administrator	Hi, Thank you for submitting this. However, after reviewing the files I don't see the issue. Can you perhaps send screen shots showing the problem? Thank you Keri
7/26/2016 Topic: Crash the program. pulse_keri Administrator	Hi, I'm sorry for your inconvenience. Could you reproduce the crash? If possible please send the steps and any files you were using when the crash happened. Thank you Keri
7/28/2016 Topic: The same value UNDERLAY - different denstity pulse_keri Administrator	We have looked into this and the developers confirmed that the software is working correctly. When you combine two segments there is one density setting. Thank you Keri
8/2/2016 Topic: Trim-Jumps pulse_keri Administrator	Hi Tomas, I looked at the file in our latest beta and in version 15.1.6258. I found after opening the PXF and regenerating stitches then the displaced jumps and trim command are removed. See the attached screen shot. The first is the stitch list after opening the file and the second is the stitch list after generating stitches. Thank you Keri
8/22/2016 Topic: The same value UNDERLAY - different denstity pulse_keri Administrator	Hi, I will look into this and get back to you. Thank you Keri

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