Tajima Software

all messages by user

2/16/2016 Topic: DG15 Crashes on creation wave w/programmed fill Tajima Software Administrator	Bonnie Domeny wrote: DG15 Maestro 15.1.22.6249 Windows 7 I'm trying to create a complex fill with a programmed fill and a wave. Any time I finish the segment DG15 crashes. If I try to add a wave to the programmed fill segment DG15 crashes. There doesn't appear to be a way to work around it. I am able to create a wave with the standard fill. Thank you for reporting this issue Bonnie, and thanks to isilay for confirming. Our developers have been notified and we hope to have a fix available for this issue in the near future.
3/1/2016 Topic: How do you cut holes in a background fill? Tajima Software Administrator	Hi Jeff, Yes, many of the features work the same way in Tajima DG15 by Pulse as they do in DG/ML14, so the Quick Tip Tutorial videos for DG/ML14 are still very relevant. We're glad you were able to find the answer!
3/15/2016 Topic: Embroidery in 3D - Tips and Tricks for 3D Foam Tajima Software Administrator	If you've ever had any interest in sewing with puffy 3D foam, you should read up on some of the great tips provided in this column by Ed Levy of Hirsch Solutions Inc. http://read.uberflip.com/i/644430-march-16/32 3D foam is a really fun and popular way to add some additional texture and boldness to your designs!
3/31/2016 Topic: PulseCloud Video Walkthrough Tajima Software Administrator	ITSASO wrote: I bought the pulse and there is no way to configure the pulsecloud, the license number is supposedly the number of the key but rather than attempt no way to create an account. I realized that my key will be active until 04.18.2016 as tajima had to get my old key, already has come to them because I received an email confirmation, now as I have to do to put the key Hello ITSASO, To create an account in PulseCloud, you will need your security device number. This is often found on the back of your USB security device, or the device number can be viewed through your software: left click Tools then left click Update Security Device to display the license information and device number, please note, the activation code will be two letters followed by 5 numbers (example: AB12345) and will not include the -4 extension.
3/31/2016 Topic: Update dg/ml 14 Tajima Software Administrator	ITSASO wrote: HOLA he comprado la ultima version de tajima no puedo crear mi cuenta en pulsecloud pues el numero de mi llave me dice que no es correcto que tengo que hacer? Para crear una cuenta en PulseCloud , necesitará el número de su dispositivo de seguridad . Esto a menudo se encuentra en la parte posterior de su dispositivo de seguridad USB , o el número de dispositivo se puede ver a través del software : Izquierda haga clic en Herramientas luego a la izquierda haga clic en Dispositivo Actualización de seguridad para mostrar el número de licencia y la información del dispositivo , por favor tenga en cuenta , el código de activación será de dos letras seguidas de 5 números ( ejemplo : AB12345 ) y no incluirá la extensión de -4 . ---- To create an account in PulseCloud, you will need your security device number. This is often found on the back of your USB security device, or the device number can be viewed through your software: left click Tools then left click Update Security Device to display the license information and device number, please note, the activation code will be two letters followed by 5 numbers (example: AB12345) and will not include the -4 extension.
4/5/2016 Topic: Update dg/ml 14 Tajima Software Administrator	Hello Thomas, Please try resetting your workspace to fix the issue with the icons. You can do this by clicking: Tools -> Restore Default Workspace. This should set the tools back to their original space for now.
4/8/2016 Topic: Update dg/ml 14 Tajima Software Administrator	Dan Schmidt wrote: I am a user of Tajima DG14 Version 14.1.1.5388 and would like to Download Maintenance Release 5395. Each time I try to register on PulseClound it won't accept my devise number. What can I do to get this release. Hello Dan, Can you please send us a private message with the error message that appears and your device number? Thanks!
6/3/2016 Topic: Maintenance Release 14.1.8.5395 Tajima Software Administrator	Hello RCROSS, We recommend resetting your workspace by going to Tools -> Restore Default Workspace. Please let us know if this helps for you, or you may contact your local Pulse distributor for additional support.
6/17/2016 Topic: windows 10 network not working Tajima Software Administrator	Hi Tim, We recommend that you contact your local Pulse distributor for support with machine networking. They will be able to contact you and assist you in reconnecting to your machine. If you are unsure of who this is, please visit this page and find your country: http://embroidery.pulsemicro.com/find-a-distributor.html
6/23/2016 Topic: Sequin Modifier Tajima Software Administrator	Hello Rui, For training, we recommend contacting your local Pulse distributor. They will be able to walk you through any tools you have questions about, and explain when you would want to use it. If you're not sure who your distributor is, you can find them by country here: embroidery.pulsemicro.com/find-a-distributor.html
7/18/2016 Topic: Preview Icon Tajima Software Administrator	Hello, Our programmers have now fixed this issue and it will be available in the next DG15 maintenance release.
7/19/2016 Topic: Change the needle in the text fonts Tajima Software Administrator	Derya Zer wrote: Hello, I am writing as writing Tajima embroidery dg15. Later needles want to change the system. But it garbled text fonts. Thank you... Hello Derya, Unfortunately, your message is a bit confusing. We recommend you contact your DG15 distributor for support issues, as they'll be able to assist personally and in your language.
7/22/2016 Topic: Preview Icon Tajima Software Administrator	Tomasz TMX wrote: Where we can find file with this update? When it becomes available, it will be on the PulseCloud website here: https://cloud.pulsemicro.com/Download It will be released with a number of other changes in the next maintenance release.
8/25/2016 Topic: Enhanced Column Tool location? Tajima Software Administrator	Hello Jack, To reset your workspace, go to Tools -> Configuration -> Restore Default Workspace Hope this helps!
9/13/2016 Topic: Pulse 15 Windows Troubleshooting Tajima Software Administrator	monarch wrote: I'm new to the forum, is Tajima Pulse Windows 10 compatible? I had issues earlier in the year and removed Windows 10 altogether. Hello, Yes, DG15 is compatible with Windows 10. Older versions may not be however.
9/19/2016 Topic: Preview Icon Tajima Software Administrator	Hello Rui, The later version of Tajima DG15 by Pulse can always be found on PulseCloud in the download section here: https://cloud.pulsemicro.com/Download
9/19/2016 Topic: DG 15 Worksheet Problem Tajima Software Administrator	sunisland wrote: Thanks for the response. When you say update, what do you mean exactly? Is there a free update patch available and where can I get it? Hello sunisland, We release periodic maintenance releases for Tajima DG15 by Pulse that fix bugs and add new features. You can always find the latest maintenance release on PulseCloud here: https://cloud.pulsemicro.com/Download These maintenance releases are provided free of charge. A PulseCloud account is required to access maintenance releases (Included with your copy of DG15). edited by PulseMicro on 9/19/2016
9/29/2016 Topic: Sending Design through Email Tajima Software Administrator	Noreen Walsh wrote: What happened to the ability to send a design file through File/Export/Email ?I have Win10 and I have Pulse V13 to V15 installed on my computer. Hello Noreen, Unfortunately we had to remove the feature due to it being incompatible with a variety of email systems for the time being. Our system run in 64bit mode to make it faster and take advantage of higher processing power available today, while many email clients only operate in 32bit mode still. We hope that email providers move over soon to take advantage of faster computers, as we would like to include the feature again as soon as it becomes possible. Thank you for your understanding.
10/28/2016 Topic: workspaces Tajima Software Administrator	lavh wrote: if i need my workspace on other PC, how i can export that to use it in my new PC? regards!!! Hello Iavh, At this time, there is no way to export your workplace configuration to another computer unfortunately. However, if you set up your workspace on a new computer, it will be remembered in your settings and stay that way until you make further changes.
11/7/2016 Topic: DG15 Maintenance Release v6267 is Now Available! Tajima Software Administrator	We've just released v6267 of Tajima DG15 by Pulse! Maintenance Release Highlights: NEW FEATURES: New Auto Save reminder (note: off by default). Ability to swap start/stop bead positions. Laser command improvements. IMPROVED FEATURES: Underlay stitches appearing outside of a text segment has been resolved. Height command missing for chain and moss walk segment types has been fixed. Missing font packs have been restored. Resolved issue where start and stop positions were not remembered for run segments. You can now download* the latest version of DG15 and see the full features change list within PulseCloud: cloud.pulsemicro.com/download Requires PulseCloud account - Free with purchase of DG15 edited by PulseMicro on 11/14/2016*

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