jwparks

all messages by user

3/1/2016
Topic:
How do you cut holes in a background fill?

jwparks
jwparks
I've got the DG15 Artist Plus version of the software and haven't been able to find a way to cut out shapes inside the borders of a complex fill.

Is this some sort of purchaseable tool?


Edit:

The way to cut holes in a fill is the same as it was in DG14

www.youtube.com/watch?v=bhbE3gmgBck
edited by jwparks on 3/1/2016
5/21/2016
Topic:
Windows 10 problem

jwparks
jwparks
I'm using DG15 (artist plus v15.1.10.6249) and have reinstalled windows and the DG software about 8 times in the last 2 days. I am still getting nowhere and I cannot for the life of me figure out why MSVCR120.DLL up and quit working this week.
The .dll is still on my computer in the system32 folder, and DG15 had been working fine until earlier this week when something it did caused the system to freeze solid and stop responding. Once windows started up after a hard boot I started to receive the error in the picture below. I did a System File Check from the command prompt as Administrator ( sfc /scannow ) and checked the log after it finished but couldn't see that msvcr120.dll had any particular problem.

I have just discovered a very interesting tip from an unrelated forum, but a user is having the same problem with a different program. If the solution posted there works I will post it here to try and help.

Crash message pic
Crash message send more info to m/soft
5/21/2016
Topic:
Windows 10 problem

jwparks
jwparks
Make sure you have SERVICE PACK 1 installed if using a Windows 7 system. I've just done the SP1 update on my fresh installation and now DG15 has started working again.
5/25/2016
Topic:
Which application look is yours?

jwparks
jwparks
Where are the style files located? I want to make one of my own smile
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