cwanderson110

all messages by user

1/13/2017
Topic:
Optional Updates for DG15 and DG/ML14

cwanderson110
cwanderson110
Thank you for the latest release for Tajima DG/ML 14. I have installed the new program but it doesn't register the release 14.1.10.5402 in the help about section of the software.
Any suggestions
1/13/2017
Topic:
Optional Updates for DG15 and DG/ML14

cwanderson110
cwanderson110
Thank you for the latest release for Tajima DG/ML 14. I have installed the new program but it doesn't register the release 14.1.10.5402 in the help about section of the software.
Any suggestions
1/17/2017
Topic:
Optional Updates for DG15 and DG/ML14

cwanderson110
cwanderson110
I did uninstal the previous version of pulse and reinstalled the new version 14.1.10.5402. I am using Windows 8.
Thanks

Chuck
3/8/2018
Topic:
Tajima DG15 Librarian Issues

cwanderson110
cwanderson110
When I installed DG15, I can't get Librarian to work. The server address is all zeros. I know that is incorrect. Any help would be greatly appreciated. I have been waiting for two weeks for someone from Pulse to call me.
3/20/2018
Topic:
DG 15 Librarian Issues

cwanderson110
cwanderson110
I have contacted the local distributor and they can't get anyone from Pulse to connect. This is very frustrating....it's been going on for a month now with no support.
3/22/2018
Topic:
DG 15 Librarian Issues

cwanderson110
cwanderson110
I have spoken to Garson at Rubenstein in Canada. He was referred to me from Rubenstein's in Toronto. I continually wait to hear back from both Garson and Pulse. I paid in good faith my money to upgrade and only want technical assistance to correct a problem of functionality that I had before I upgraded. I don't think I'm being unreasonable.
Please help.
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