2/18/2026 Topic: DG17 Stop Working after install the latest version Tajima Software Administrator	Hi Rui, It sounds like it's related to your specific setup and will require further diagnotic testing. Please reach out to your distributor for assistance: https://www.tajimasoftware.com/contact.
3/24/2026 Topic: Steil Tool and Create Boundary malfunctioning Tajima Software Administrator	Hi MrLogoSD, thank you for bringing this to our attention. We are not currently experiencing any widespread issues with the forum, so it’s possible there may have been a temporary outage. If you’re able to replicate the error, we would appreciate it if you could share the steps and any screenshots so we can investigate further. Regarding the issue with the Steil tool and Create Boundary function, could you please provide more detail on the steps leading up to the, as well as how the tools are malfunctioning? Providing your version number would also be a huge help. It can be found by selecting Help -> About from the navigation menu. The version number will appear at the top of the pop up screen that appears. For example: Maestro 16.5.3.7660
3/25/2026 Topic: Steil Tool and Create Boundary malfunctioning Tajima Software Administrator	Hi MrLogoSD, Thank you for bringing this to our attention and for providing additional context. These images are helpful. We’ll take a closer look at the forum behavior you described. Can you please provide the steps you’re taking with the Steil tool (Font Creator, Create Boundary, and manual pathing) so we can look into this further as well? More specifically, what settings are being adjusted, and how are you creating the manual pathing?
3/26/2026 Topic: Steil Tool and Create Boundary malfunctioning Tajima Software Administrator	The Border tool is best if you want to create a steil outline of your font with no spacing around it. It can be found by right clicking your text segment and selecting Properties -> Fill and Border -> Add Border. The Boundary tool works best when you want to have some spacing around the text and the steil segemnt. Using the latest version of DG16 is also recommedned. You can download the latest version (DG16.5.3.7660) at https://cloud.tajimasoftware.com/Download
3/26/2026 Topic: Stitches Disappearing when underlay is added Tajima Software Administrator	Hi MrLogoSD, Please download the latest version of DG -16.5.3.7660 and let us know if this helps. It can be downloaded here: https://cloud.tajimasoftware.com/Download edited by Tajima Software on 3/26/2026
24 days ago Topic: Text disappearing when manually spacing letters Tajima Software Administrator	Hi MrLogoSD, Thank you for bringing this to our attention and for including the details of your setup and steps taken. We understand how frustrating that is, especially after the sizing had already been approved. To help us investigate further, could you please confirm which font was used and whether any specific settings were applied to the font element? If you are able to replicate the issue, it would also be very helpful if you could share the PXF file with us via direct message. Additionally, if possible, please include the exact steps leading up to the issue, particularly which letters did you select when switching between Shift+drag and Ctrl+drag, so we can better understand the behavior and attempt to reproduce it on our end. We will look into it further once we have more information.
16 days ago Topic: Text disappearing when manually spacing letters Tajima Software Administrator	Hi MrLogoSD, Thank you for the additional information. We recommend ensuring that your font height falls within the values specified in our Font Help Guide. Going outside of these parameters can cause stitching issues, as fonts were not designed to be scaled beyond these limits. The guide can be accessed from the top navigation menu by selecting Help > Fonts. You can also find the minimum and maximum height values for our fonts on our website: https://www.tajimasoftware.com/dg-fonts
15 days ago Topic: Hirsch Not getting NEW updates Tajima Software Administrator	darthdani313 thank you for the message. We have been in touch with Hirsch about this. Could you please let us know which build number you are referencing? We would be happy to help get this sorted out.
10 days ago Topic: DG16 Release 7675 Now Available Tajima Software Administrator	Hi cjtho6, a new release is scheduled to be available in the next few days.
8 days ago Topic: DG16 Release 7683 Now Available Tajima Software Administrator	New Update Now Available Download the latest version today: https://cloud.tajimasoftware.com/Download (scroll to DG16 7683 and click the “Download DG” button) The newest DG16 release brings practical upgrades to improve stitch quality and streamline your daily workflow. Release highlights include: Autodigitizing Improvements The Autodigitizer Wizard now produces cleaner satin columns with improved results in narrow areas such as lettering. The satin width range has also been expanded, allowing widths as small as 1.0 mm on the Automatic Segments page. New Remove Islands Tool (Artist Plus and Maestro) When enabled, the software will stitch over tiny gaps, so fills appear smooth and uninterrupted. A new Remove Islands option will appear in the Auto tab after updating. Faster Multi Line Text Adjustments You can now add or remove lines directly inside any multi line text segment, making lettering edits quicker and more flexible. Updated Fonts and Kerning Tools Several script fonts have been improved, and the updated kerning tools provide more control when building or adjusting custom fonts. edited by Tajima Software on 4/22/2026
8 days ago Topic: Hirsch Not getting NEW updates Tajima Software Administrator	Thank you for the detailed response. We released a new version today, DG16.5.7683. Please give that a try and let us know if it resolves the complex fill issue. https://cloud.tajimasoftware.com/Download We’re in touch with Hirsch regarding the version inconsistencies. In the meantime, our site is the go-to source for the latest DG downloads. If you’re still seeing the complex fill as a steil segment after updating, please send a screenshot with the Sequence View tab open on the right side of your screen. Alternatively, you can double-click the element that’s turning into a steil stitch, click complex fill in the list on the left and send a screenshot of that panel. This will provide similar helpful information. edited by Tajima Software on 4/22/2026
3 days ago Topic: DG16 Release 7683 Now Available Tajima Software Administrator	Thank you for the note klbillen. We’ve found that this bug is isolated to certain PCs so it’s been difficult to reproduce. We have been working on a fix, and we will be in touch once its passed testing.
3 days ago Topic: Print Run sheet is incomplete Tajima Software Administrator	We’ve found that this bug is isolated to certain PCs. We have been working on a fix, and we will be in touch once its passed testing.
2 days ago Topic: Auto Trim and Auto Lock error Tajima Software Administrator	Thank you for the suggestion izšuvums.lv.
2 days ago Topic: Saving workspace configuration Tajima Software Administrator	Thank you for the suggestion here. There is a “Save Workspace” feature included in the software however, DG needs to reset the workspace whenever it detects a new tool or menu item is added so it won’t always help in the case you’ve outlined.

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