Get assistance from your peers with any PulseCloud issues you may be experiencing
Pulse Cloud Registration for Secondhand owner?
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Euler Posts: 2
8 days ago
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Hello,
My Company bought a pre-owned Tajima set-up; an embroidery machine, a computer with DG16 installed, and a security device.
We want to register on Pulse Cloud but are unable to. Every time we tried, it stated that " DG Device Number is not valid ".
The previous owners are unable to help because they forgot their info.
Is it possible to overwrite the previous owner's info and update it with the new owner's info?
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www.eulerx.com
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Tajima Software Administrator Posts: 493
8 days ago
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Please send an email to: support@tajimasoftware.com
Please include the device number and the name of the previous owner/company.
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Euler Posts: 2
3 days ago
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Is there an estimated time for Support on replying to an email? will I receive a case number and how long does it take to processes?
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www.eulerx.com
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