4/14/2026
Topic:
Hirsch Not getting NEW updates
darthdani313
|
Hello All,
Just wondering why Hirsch has not been receiving these new update releases for DG16? How are they supposed to help their customers with software issues? How are you all not communicating with each other? This is making it tricky for those of us trying to run our small businesses. |
4/22/2026
Topic:
Hirsch Not getting NEW updates
darthdani313
|
This is a screenshot from the Hirsch website. The last update they got from you was 16.5.2.7640. The Tajima community came up on my start screen. I followed the information and found the update to 16.5.3.7675, where it turned out the trims weren't working. I then saw in your community thread that there was another, even older update for 16.5.3.7660. I updated to that one, which turns out also has bugs. If you pick the complex fill stitch button, it will actually create a steil stitch. I contacted the Hirsch IT help desk, and they were and are not aware of any new updates since 16.5.2.7640. So they couldn't help me. And I have been running 7640 ever since. |
4/28/2026
Topic:
Process: Text to Segments just splits the letters
darthdani313
|
You don't always have to break the text into segments to remove the trim in the lowercase i's and j's. Select the text. Right-click and choose PROPERTIES. There is a text dropdown, from there go to CONNECTIONS, there is the CONNECTIONS INSIDE CHARACTERS section, put a check mark in the TRIMS and LOCKS box. TRIM TYPE: ALWAYS. LOCKS: ALWAYS. I added some screen shots too.
MrLogoSD wrote:
Oh wow! Thank you for that, this actually solved another problem/missing feature I was having since DG12. I never noticed that button pop up there. |
11 days ago
Topic:
Print Run sheet is incomplete
darthdani313
|
I wasn't having this issue before. But it just started today. I have 12 steps, only 9 are showing up.  |