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Mike Harper
Mike Harper
Posts: 2


1/14/2016
Mike Harper
Mike Harper
Posts: 2
Hello fellow embroiderers....
I have recently gone from version 12 to version 15. Needless to say, I will probably be appearing on this forum frequently until my "adjustment period" is completed. My current issue is when I out put a design to a floppy disk, none of the designs that were currently on that disk appear on the "OUTPUT DESIGN" dialog box. I have no way of knowing what designs may be on that disk unless I insert that disk in my machine. Any thoughts on how to make them reappear?
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pulse_keri
pulse_keri
Administrator
Posts: 71


1/18/2016
pulse_keri
pulse_keri
Administrator
Posts: 71
Hello,

I would suggest trying to read the floppy in Windows Explorer. However, there are a number of possible reasons why you cannot read the disk in the software. Its possible there is a problem with the disk, as they get older sometimes sectors become corrupt. It would be good to know if this problem is happening on all disks or just some disks? I would suggest you try to read the disks in Windows also. If you cannot read the disk in Windows then there is probably an issue with the disk.

Thank you

Keri
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Mike Harper
Mike Harper
Posts: 2


1/21/2016
Mike Harper
Mike Harper
Posts: 2
Hi,

The problem isn't the disk, because both the computer and the embroidery machine can read and write the files. There is no corruption from what I can tell. It's when I have the "Output Design" dialogue box open and am trying to look at the design files currently on the floppy drive that I have a problem. I've attached 2 screenshots to show what I mean. Oddly enough, I can still click on the blank spaces, as if the files are there, but I can not see the names.

I tried this in the old version 12 software that I own, and it shows the names, so I think it has something do with the DG15 software. Any suggestions?

Thank you.



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isilay
isilay
Posts: 46


1/22/2016
isilay
isilay
Posts: 46
As an alternative to "Output to Disk" Tool, you can try using "File - Save as Copy". You can always see the DST file names (or other chosen file format) on your disk by this method.
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pulse_keri
pulse_keri
Administrator
Posts: 71


1/25/2016
pulse_keri
pulse_keri
Administrator
Posts: 71
Hello,

I would have to agree that it might be better to access the files on the disk by going through the file - open menu.

Thank you

Keri
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Sunbird
Sunbird
Posts: 2


1/27/2016
Sunbird
Sunbird
Posts: 2
Mike Harper
Try not to use more than 6-8 charactors in the name of the file. See if that will pork. Remember, floppy disks are good with short naming files
JJ
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