HomeDG15 General Discussion

Talk about anything related to Tajima DG15 by Pulse here

Why my 64 bit CPU runs at 32-bit with DGML 15? Messages in this topic - RSS

psimone1988
psimone1988
Posts: 3


9/10/2015
psimone1988
psimone1988
Posts: 3
Good morning, as in the title of the topic, I wanted to ask why the processes of design and processing of embroidery using the cpu at 32-bit, in fact my intel 4770 is used only to 13.5%, I upgraded to version 15 especially for this features, I have version 15.1.13.6240
thanks of the answers
Greetings
Paolo
edited by psimone1988 on 9/10/2015
0 link
PulseMicro
PulseMicro
Administrator
Posts: 168


9/15/2015
PulseMicro
PulseMicro
Administrator
Posts: 168
Hello psimone1988,

We would like to insure you are running DG15 in 32bit mode by asking you to follow these instructions:

Click Start, right-click My Computer, and then click Properties.
  • If "64-bit Operating System" is listed under System type, you’re running the 64-bit version of Windows.
  • If you don’t see "64-bit Operating System" listed under System type, you’re running the 32-bit version of Windows.




In addition, please open your Task Manager while Tajima DG15 by Pulse is running by:
  • Press CTRL+ALT+Delete
  • Select Start Task Manager
  • Click the Processes tab

Please scroll down the list until you find DG.exe and note if it says *32 beside it. If the processes appears like this: DG15.exe *32 then it is running in 32-bit mode.


If this is the case, can you please take a screen shot and post it? Please also send us a private message with your contact information so a member of our support staff can assist you.



Thank you for your cooperation.
0 link






Powered by Jitbit Forum 8.3.7.0 © 2006-2013 Jitbit Software