Talk about anything related to Tajima DG15 by Pulse here
Why my 64 bit CPU runs at 32-bit with DGML 15?
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psimone1988 Posts: 3
9/10/2015
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Good morning, as in the title of the topic, I wanted to ask why the processes of design and processing of embroidery using the cpu at 32-bit, in fact my intel 4770 is used only to 13.5%, I upgraded to version 15 especially for this features, I have version 15.1.13.6240
thanks of the answers
Greetings
Paolo
edited by psimone1988 on 9/10/2015
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Tajima Software Administrator Posts: 461
9/15/2015
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Hello psimone1988,
We would like to insure you are running DG15 in 32bit mode by asking you to follow these instructions:
Click Start, right-click My Computer, and then click Properties.
- If "64-bit Operating System" is listed under System type, you’re running the 64-bit version of Windows.
- If you don’t see "64-bit Operating System" listed under System type, you’re running the 32-bit version of Windows.
In addition, please open your Task Manager while Tajima DG15 by Pulse is running by:
- Press CTRL+ALT+Delete
- Select Start Task Manager
- Click the Processes tab
Please scroll down the list until you find DG.exe and note if it says *32 beside it. If the processes appears like this: DG15.exe *32 then it is running in 32-bit mode.
If this is the case, can you please take a screen shot and post it? Please also send us a private message with your contact information so a member of our support staff can assist you.
Thank you for your cooperation.
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