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Invalid font file Messages in this topic - RSS

fenix1330
fenix1330
Posts: 44


2/27/2019
fenix1330
fenix1330
Posts: 44
After a some time of working 16-th cannot open font files for editing. "Invalid font file".
Then I "Repair" the app from installation menu and it works good.
Then after a some time it happens again.

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Best regards, Daniil Chernenko
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Tajima Software
Tajima Software
Administrator
Posts: 459


2/27/2019
Tajima Software
Tajima Software
Administrator
Posts: 459
Hello fenix1330,

Could you tell us what level of Tajima DG16 by Pulse you are using and on which computer operating system? Also, if you can provide any other information about what you were doing just before it stopped working, that would be helpful.

Is there a specific font that triggers this? Are all font files displaying the "Invalid Font File" error? Or just a few?

Please feel free to send as a direct message if you'd prefer not to post publicly.
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fenix1330
fenix1330
Posts: 44


3/4/2019
fenix1330
fenix1330
Posts: 44
I have clearly reinstal Windows 10 pro (64 bit). PC is Intel Core i5, 8GB RAM, SSD, Nvidia GeForce GTX 760.
Then I have install DG/ML 16.0.0.7025 and all fonts editing works fine. Both built-in and custom fonts.
Then it enough one restart of the app for this problem apears.
What info may I provide to you?
edited by fenix1330 on 3/4/2019

OH!!!
I have found the reason!
If i start the app as admini then all is OK.
edited by fenix1330 on 3/4/2019


AND

actualy I guess that alot of problemms are happens becouse of app permissions. If i look to any other applications folders (Adobe, Corel) then I see that the owner of that folders is "Administrators".
But in DG/ML folder I see owner as a "System"
see screen: http://prntscr.com/msx613


edited by fenix1330 on 3/12/2019

--
Best regards, Daniil Chernenko
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Tajima Software
Tajima Software
Administrator
Posts: 459


3/4/2019
Tajima Software
Tajima Software
Administrator
Posts: 459
Thank you fenix1330,

This information has been passed onto our QA team so that we can replicate the issue here.
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