HomeDG16 General Discussion

Talk about anything related to Tajima DG16 by Pulse here

Help with LAN problem Messages in this topic - RSS

r0b
r0b
Posts: 1


11/17/2018
r0b
r0b
Posts: 1
Evening,
We have a problem with our Barcoding LAN system using Tajima machines.

We scan our jobs with barcodes throughout the day. The machines randomly decide to not scan a barcode until the embroidery machine is rebooted. This is very random and affects different machines on different days. We can have some days were we need to reboot machines 20-30 times as it scans 1 barcode fine and then could scan another 5 fine and then stop.

It has worked perfectly for around 7-8 weeks and then started around 2 weeks ago.

As you can imagine this has become very time consuming and slows production right down.
Thanks,
Rob
0 link
Tajima Software
Tajima Software
Administrator
Posts: 488


11/19/2018
Tajima Software
Tajima Software
Administrator
Posts: 488
Hello r0b,

Which version of DG are you using currently? and which operating system for your computer? It sounds like it may be a networking issue, but more information is needed to figure out the cause.

Have you contacted your local Pulse distributor to ask about this issue? They should be able to help out with that very inconvenient issue. We recommend contacting them ASAP so that you can continue running at full production capacity again soon.
0 link






Powered by Jitbit Forum 8.3.7.0 © 2006-2013 Jitbit Software