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Louisg17
Louisg17
Posts: 5


9/20/2018
Louisg17
Louisg17
Posts: 5
how can i get my pulsecloud login info, sorry old and forgetful
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Tajima Software
Tajima Software
Administrator
Posts: 488


10/1/2018
Tajima Software
Tajima Software
Administrator
Posts: 488
Hello Louisg17,

On the PulseCloud Login page, there is a "Forgot Password" link you can use to change your password.
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bpowers
bpowers
Posts: 8


11/1/2018
bpowers
bpowers
Posts: 8
I am trying to register on Pulse Cloud, but it keeps telling me my device number is wrong. I've copied and pasted it from the update device page. What am I doing wrong? Tried it several different ways.
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Tajima Software
Tajima Software
Administrator
Posts: 488


11/1/2018
Tajima Software
Tajima Software
Administrator
Posts: 488
bpowers wrote:
I am trying to register on Pulse Cloud, but it keeps telling me my device number is wrong. I've copied and pasted it from the update device page. What am I doing wrong? Tried it several different ways.



Hello bpowers,

Some device codes display as AB12345-4

If this is the case, please do not include "-4" in your code when registering. So your device number would just look like AB12345.

If this is not the case, is it possible that you had registered for a PulseCloud account in the past and forgotten the login? If so, you can click the "Forgot Password" option on the login page to recover your password (your username is required).
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