HomeTechnical Assistance

Get assistance from your peers with any PulseCloud issues you may be experiencing

Pulsecloud signin Messages in this topic - RSS

Louisg17
Louisg17
Posts: 5


9/20/2018
Louisg17
Louisg17
Posts: 5
how can i get my pulsecloud login info, sorry old and forgetful
0 link
PulseMicro
PulseMicro
Administrator
Posts: 387


10/1/2018
PulseMicro
PulseMicro
Administrator
Posts: 387
Hello Louisg17,

On the PulseCloud Login page, there is a "Forgot Password" link you can use to change your password.
0 link
bpowers
bpowers
Posts: 8


11/1/2018
bpowers
bpowers
Posts: 8
I am trying to register on Pulse Cloud, but it keeps telling me my device number is wrong. I've copied and pasted it from the update device page. What am I doing wrong? Tried it several different ways.
0 link
PulseMicro
PulseMicro
Administrator
Posts: 387


11/1/2018
PulseMicro
PulseMicro
Administrator
Posts: 387
bpowers wrote:
I am trying to register on Pulse Cloud, but it keeps telling me my device number is wrong. I've copied and pasted it from the update device page. What am I doing wrong? Tried it several different ways.



Hello bpowers,

Some device codes display as AB12345-4

If this is the case, please do not include "-4" in your code when registering. So your device number would just look like AB12345.

If this is not the case, is it possible that you had registered for a PulseCloud account in the past and forgotten the login? If so, you can click the "Forgot Password" option on the login page to recover your password (your username is required).
0 link






Powered by Jitbit Forum 8.3.7.0 © 2006-2013 Jitbit Software