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DG 15 Crashing Messages in this topic - RSS

lucym1
lucym1
Posts: 5


5/4/2018
lucym1
lucym1
Posts: 5
My software keeps crashing when I try to change the style, sometimes crashes for no reason. Any ideas?
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PulseMicro
PulseMicro
Administrator
Posts: 387


5/7/2018
PulseMicro
PulseMicro
Administrator
Posts: 387
Hello lucym1,

We recommend contacting your local Pulse distributor for assistance with this issue. They should be able to find the problem and suggest ways to fix it.
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lucym1
lucym1
Posts: 5


5/14/2018
lucym1
lucym1
Posts: 5
Thanks
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DancingBay
DancingBay
Posts: 3


7/5/2019
DancingBay
DancingBay
Posts: 3
Unless you can pinpoint exactly what is causing the crashes, there isn't a lot the software developer team support can do to help. If you can say, "my software crashes every time I do X", and support can duplicate the issue, either on their own systems, or by porting into your system, they don't know where to look. I have crashing issues with both DG15 and DG16. I just set auto save to the shortest amount of time, so I don't loose much if anything when a crash occurs.
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