Talk about anything related to Tajima DG16 by Pulse here
Auto Save Files are where
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Lynn2 Posts: 1
4 days ago
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So I have lost my work several times now due to software shutting down. I do have the auto save set for 1 minute. However it doesn't bring it up upon re loading. I know that it has auto saved the design. Where does it keep the auto save files and how do I search to see if they are still there.
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Tajima Software Administrator Posts: 511
3 days ago
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Hi Lynn,
Sorry to hear DG16 is shutting down unexpectedly. If you complete a bug report, we’d be happy to investigate the issue further.
If your design wasn’t saved yet, DG16 automatically creates a backup file in your default designs folder. To locate it:
1. Click the Tools tab in the top toolbar.
2. Select User Settings.
3. Click File Locations from the side menu.
4. Copy the path listed under Design.
5. Open File Explorer.
6. Paste the copied path into the address bar and press Enter.
Once you're in the folder, enable Hidden Items in your view settings to ensure autosave files are visible.
For unsaved designs, the autosave file will appear here. If the design had been saved before, its autosave version will be wherever you saved the file.
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