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Vector Files Import Problems Messages in this topic - RSS

mrviktors
mrviktors
Posts: 3


11/12/2023
mrviktors
mrviktors
Posts: 3
I have som problems importing different vector files. We use different design applications like Illustrator, Corel, Easysign etc.
This far no .ai files seems to work when I try to import them, pulse says "the specified vector file could not be read". .eps seems to work better but some files does not work neither. I can open them in other different programs so the files them self is not corrupt in any way.

Since I recently switched over to Pulse from years in Wilcom I would like to know if there is a common knowledge which type of vector files work best. Do you need to export the design on an artboard that is not larger than x*y? I know we have had some problems between different programs through the years where that has been the case.

And I can not import .emb files into pulse either even though the format is in the list, but maybe the .emb files is from a newer version of Wilcom that pulse does not read?


Kind regards!
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Tajima Software
Tajima Software
Administrator
Posts: 471


11/13/2023
Tajima Software
Tajima Software
Administrator
Posts: 471
@mrviktors please try copying files from your other applications and pasting into DG.


There are newer versions of EMB files that are not supported in DG yet.
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keith@wsemerson.com
keith@wsemerson.com
Posts: 17


11/14/2023
I always re-save the .ai file as an Adobe version 8, all text to curves, and everything in the file un-grouped. There are other settings to simplify the file that will prevent problems with gradients, line weights etc.
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mrviktors
mrviktors
Posts: 3


11/22/2023
mrviktors
mrviktors
Posts: 3
Thank you for the response!
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