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Lost a custom made font Messages in this topic - RSS

klbillen
klbillen
Posts: 21


2/23/2022
klbillen
klbillen
Posts: 21
I made a font called memento 1 color years ago.
I use it for names for a couple schools
I went to set up names today and can't use it.
Pusle came out with a 2 color font called memento and it won't let me use my 1 color font by the same name.
the new pulse file is a 2 color font.
It won't let me rename or use mine at all now.
I am attaching screen shots of my memento and the error I get.
how can I fix this?
edited by klbillen on 2/23/2022

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pulse_keri40
pulse_keri40
Posts: 8


2/28/2022
pulse_keri40
pulse_keri40
Posts: 8
Hi,
The fonts installed with the software cannot be modified. From the ribbon go to Manage - Fonts and select Open - From and browse to where your custom font is located. After opening the font you can go to File - Save as and resave the font with a different name.

Thank you

Ker
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klbillen
klbillen
Posts: 21


2/28/2022
klbillen
klbillen
Posts: 21
pulse_keri40 wrote:
Hi,
The fonts installed with the software cannot be modified. From the ribbon go to Manage - Fonts and select Open - From and browse to where your custom font is located. After opening the font you can go to File - Save as and resave the font with a different name.

Thank you

Ker


NOPE that instruction does not work at all.

It won't show in the font list at all now and when I go to the font location and try and open it; it opens Pulse 12 and will only open in read only mode since it is a "system font"
I even tried renaming it saving it on a stick re starting the entire system and tried to import it with the new name.
Still won't work.
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pulse_keri40
pulse_keri40
Posts: 8


3/8/2022
pulse_keri40
pulse_keri40
Posts: 8
Hi,

We are sorry for your inconvenience. To further troubleshoot I recommend you submit a support ticket so this issue can be investigated further.

Thank you

Keri
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pulse_keri
pulse_keri
Administrator
Posts: 75


3/23/2022
pulse_keri
pulse_keri
Administrator
Posts: 75
Hi,
To correct this issue please to open your font and access Fonts Properties. In there, you should change the name of his Font and save it. The name in the Font properties is the name that this Font has in the list. It's different then the Font file name so that it does not conflict. Thank you

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