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keith@wsemerson.com
keith@wsemerson.com
Posts: 17


3/25/2021
I cannot seem to open/manage my styles anymore. Software crashes on two different licenses(computers/installations) of maestro.
I was able to change my settings a couple weeks ago... Maybe connected to windows updates?
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Tajima Software
Tajima Software
Administrator
Posts: 460


3/26/2021
Tajima Software
Tajima Software
Administrator
Posts: 460
Hello Keith,

Would you be able to post the steps you are taking before this crash occurs? Do you have a specific design open each time it has crashed? Or does it happen with any design / no design? Any additional information you can provide could help us reproduce the error and fix the issue.

In the meantime, making sure you have the latest Windows 10 updates may help. Alternatively, if you are using a Windows 8.1 machine, we recommend uninstalling the updates from March this year as the issue may still be a problem on that OS.
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isilay
isilay
Posts: 65


4/7/2021
isilay
isilay
Posts: 65
As a temporary solution, please save as your style with a different name.
I also couldn't save on to an existing style after editing it.
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keith@wsemerson.com
keith@wsemerson.com
Posts: 17


4/8/2021
I've gotten around this by using DG15, exporting and then importing style in DG16. Still cannot open any styles in DG16, but I can see that it is being applied...
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