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Marcelito_1984
Marcelito_1984
Posts: 1


11/21/2015
Marcelito_1984
Marcelito_1984
Posts: 1
Hello my name is Marcelo Scarpato I'm from Argentina and two weeks ago I updated From pulse 2009 to pulse 15, It was working fine but from one second to another sttopped working at that time I was using windows 7 so I decided to change the operative system and I formated the hard drive and installed windows 10. Everything was ok until yesterday when again the same problem appeared and even I reinstall pulse again the problem goes on and on. Do you have any ideas? Thanks I'll really appreciate your help.

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PulseMicro
PulseMicro
Administrator
Posts: 135


11/23/2015
PulseMicro
PulseMicro
Administrator
Posts: 135
Hello,

What version of software are you using? What exactly happens to the software? We would require some details on this issue.

Thank you

Keri
Pulse Support
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monarch
monarch
Posts: 2


9/13/2016
monarch
monarch
Posts: 2
I'm new to the forum, is Tajima Pulse Windows 10 compatible? I had issues earlier in the year and removed Windows 10 altogether.
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PulseMicro
PulseMicro
Administrator
Posts: 135


9/13/2016
PulseMicro
PulseMicro
Administrator
Posts: 135
monarch wrote:
I'm new to the forum, is Tajima Pulse Windows 10 compatible? I had issues earlier in the year and removed Windows 10 altogether.



Hello,
Yes, DG15 is compatible with Windows 10. Older versions may not be however.
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Guest


11/9/2016
Guest
Joining this thread.. I just updated to the but can't seem to update the security device.
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Yvette Ann
Yvette Ann
Posts: 3


11/9/2016
Yvette Ann
Yvette Ann
Posts: 3
Joining this thread.. I just updated to the but can't seem to update the security device.

Attachments:
help.jpg
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Işılay Işık
Işılay Işık
Posts: 37


11/9/2016
Işılay Işık
Işılay Işık
Posts: 37
Your device seems to be not having the rights to update. You must have the required license update file (.upd).

If you don't have a free update, you may need to purchase the update from your distributor.
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Yvette Ann
Yvette Ann
Posts: 3


11/9/2016
Yvette Ann
Yvette Ann
Posts: 3
I got an email for a free update "Maintenance Release v6267". What needs to be purchased? We have 14 illustrator..
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PulseMicro
PulseMicro
Administrator
Posts: 135


11/9/2016
PulseMicro
PulseMicro
Administrator
Posts: 135
Yvette Ann wrote:
I got an email for a free update "Maintenance Release v6267". What needs to be purchased? We have 14 illustrator..



Hello Yvette,

The v6267 maintenance release is for Tajima DG15 by Pulse, and does not apply to DG/ML14. If you wanted to take advantage of the updated features, you would need to upgrade to DG15. You could do this by contacting your local Pulse distributor.
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Yvette Ann
Yvette Ann
Posts: 3


11/9/2016
Yvette Ann
Yvette Ann
Posts: 3
Well that was a let down. Good to know "after"... Thank you
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PulseMicro
PulseMicro
Administrator
Posts: 135


11/11/2016
PulseMicro
PulseMicro
Administrator
Posts: 135
Yvette Ann wrote:
Well that was a let down. Good to know "after"... Thank you

Hello Yvette,

A new version of Tajima DG/ML14 is coming shortly. It will contain a variety of bug fixes and improvements, and the update is free of charge.

However, this maintenance release does not necessarily contain all of the changes/additions that have been made in Tajima DG15 by Pulse recently, because DG15 contains some exclusive features that are not available in DG/ML14.
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