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what ports must be opened Messages in this topic - RSS

ubbmonogram
ubbmonogram
Posts: 6


9/15/2017
ubbmonogram
ubbmonogram
Posts: 6
What ports must be opened to see machine status using the cloud app?
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PulseMicro
PulseMicro
Administrator
Posts: 157


9/21/2017
PulseMicro
PulseMicro
Administrator
Posts: 157
Mark Bitterwolf wrote:
What ports must be opened to see machine status using the cloud app?



Hello Mark,

No special ports should need to be opened for PulseCloud. We recommend checking your Spooler settings again if the connection is not working. Perhaps some settings aren't correctly set or were missed?
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ubbmonogram
ubbmonogram
Posts: 6


9/21/2017
ubbmonogram
ubbmonogram
Posts: 6
All setting appears to be okay including the app I'd. Also, according to the LAN enabled machine port 9050 is use and we have that open as well.
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ubbmonogram
ubbmonogram
Posts: 6


9/21/2017
ubbmonogram
ubbmonogram
Posts: 6
Sorry, phone auto corrected AppID.
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ubbmonogram
ubbmonogram
Posts: 6


9/21/2017
ubbmonogram
ubbmonogram
Posts: 6
Question? Should I be logged into pulse cloud while using the Tajima version 15?
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PulseMicro
PulseMicro
Administrator
Posts: 157


9/25/2017
PulseMicro
PulseMicro
Administrator
Posts: 157
Hello Mark,

In order to use PulseCloud features within DG15, you will need to be logged in, yes.

If the issue is still unresolved after this, please contact your Pulse distributor and they will be able to contact you to help set up your machine connection to PulseCloud.
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