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sunisland
sunisland
Posts: 2


9/7/2016
sunisland
sunisland
Posts: 2
Hi I'm new to this forum and to DG in general but I wanted to know if anyone else has this problem? Sometimes when I go to print my worksheets, one or more colors are missing
""

In the example above, the green is missing. For jobs with two or a lot of colors, it works fine but jobs with 4 or 5 colors they go missing (sometimes). Is this typical for previous DG or is there something wrong?

Thanks
edited by sunisland on 9/7/2016
edited by sunisland on 9/7/2016
edited by sunisland on 9/7/2016

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Işılay Işık
Işılay Işık
Posts: 37


9/19/2016
Işılay Işık
Işılay Işık
Posts: 37
It is not a fault of you, this was an issue of the software itself. I did report it, and it was fixed. Please update your version.

As an alternative solution, you can have the print out pages with the option "Simplify" activated. That will show you all the colours (but you will not be able to see the small icons of your design's sections).
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sunisland
sunisland
Posts: 2


9/19/2016
sunisland
sunisland
Posts: 2
Işılay Işık wrote:
It is not a fault of you, this was an issue of the software itself. I did report it, and it was fixed. Please update your version.

As an alternative solution, you can have the print out pages with the option "Simplify" activated. That will show you all the colours (but you will not be able to see the small icons of your design's sections).

Thanks for the response. When you say update, what do you mean exactly? Is there a free update patch available and where can I get it?
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PulseMicro
PulseMicro
Administrator
Posts: 135


9/19/2016
PulseMicro
PulseMicro
Administrator
Posts: 135
sunisland wrote:
Thanks for the response. When you say update, what do you mean exactly? Is there a free update patch available and where can I get it?



Hello sunisland,

We release periodic maintenance releases for Tajima DG15 by Pulse that fix bugs and add new features. You can always find the latest maintenance release on PulseCloud here:

https://cloud.pulsemicro.com/Download

These maintenance releases are provided free of charge. A PulseCloud account is required to access maintenance releases (Included with your copy of DG15).
edited by PulseMicro on 9/19/2016
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