HomeDG15 Bug Reports

Experiencing an issue that needs to be fixed? Tell us here!

Prints does not match to real dimension of design. Messages in this topic - RSS

Tomasz TMX
Tomasz TMX
Posts: 22


8/2/2016
Tomasz TMX
Tomasz TMX
Posts: 22
Hi

Today, I found strange thing.
When I print design in 100% or actual size, draw on paper have not the same dimension.
When desing have 100mm on print is 2,5mm bigger.
When desing have 200mm on print is 5mm bigger.

I checked on 2 pulses,
Maestro- 15.1.31.6258
Maestro- 15.1.22.6249

Tomasz
0 link
isilay
isilay
Posts: 65


8/2/2016
isilay
isilay
Posts: 65
Hello Tomasz.
I tried it with 2 different size square designs on a Maestro 15.1.22.6249 with a printer HP Laserjet 1320. Here are the results:

DesignA is 100mm x 100mm in reality. On print paper 99,5mm X 100mm
DesignB is 180mm x 180mm in reality. On print paper 178,5mm x 180,5mm

These valus may also be related with the printers themselves. Do you have any other printer which you can test?
0 link
isilay
isilay
Posts: 65


8/3/2016
isilay
isilay
Posts: 65
Tomasz, I tried a different printer, HP Laserjet 2200.

DesignA is 100mm x 100mm in reality. On print paper 100mm X 100mm
DesignB is 180mm x 180mm in reality. On print paper 179,5mm x 180mm

This second printer showed better results than the first one.
0 link
Tomasz TMX
Tomasz TMX
Posts: 22


8/3/2016
Tomasz TMX
Tomasz TMX
Posts: 22
The problem exists for printing 2 pages. when the project has a dimension who does not fit on one page. (Multiprint)
As long as the embroidery is small (up to about 18 cm) print is correct.
Regards
Tomasz
0 link
isilay
isilay
Posts: 65


8/11/2016
isilay
isilay
Posts: 65
I took a print out on 15.1.31.6258 with a 300mm X 300mm design . The design was divided on 4 pages. Here is the total size:

X axis: 198mm + 117,5mm = 315,50mm
Y axis: 280,5mm + 32,5mm = 313mm

If the design size exceeds one page, the print out pages are being printed bigger than their original values.
0 link






Powered by Jitbit Forum 8.3.7.0 © 2006-2013 Jitbit Software